- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you DID NOT use a HP cartridge you get the error message. If you did use a HP cartridge. Unplug the printer. Wait 2 minutes. Plug in the printer. If same error message. Remove cartridge and reinstall. Make sure no clear tape is left on cartridge contact face.
Leave Power Cord plugged in for now. 1. Disconnect any USB, Ethernet, or parallel cable 2. Press printer power button to turn off the printer 3. Wait 60 seconds. 4. Turn on printer by pressing power button 5. If the message is still displayed check to see what type of power cord your using. If it has a large rectangle power pack make sure the part number on the pack matches the number on the printer. ( if it doesn't match you need a new power pack) (If you only have a cord continue step 6) 6. Disconnect the cable from the wall outlet and wait 1 minutes. 7. Reconnect the power and press power on the printer. Watch to see if the same on/off problem is occuring. If the printer remains ON you have too many devices using the one power board or surge protector. If the printer turns off then the problem is the electrical socket 8. Move the printer to a power outlet it can use with no other devices connected.
If this doesn't fix the issue you will need the printer serviced with HP
No problem ... just try to follow these steps please and it will give all the answer for your question
remove the cartidge from the printer and clean up the bronze dotted spots on the cartidge as well as the place where the cartidge is placed inside the printer... then turn on your printer it will ask you to insert the cartidges ..... hope it will owrk for you if does not you may try another cartidge if does not work either its time to call the Manufacturer and get the printer replaced....
You press # * at the same time...... with the navegation arrows you go up to system configuration, with the arrown you navegate until you see error report...then you clear the error report.....then you turn off the printer...unplug everything from it.. unplug ac adapter from the wall wait 1 minute... then plug power back....turn on printer an Voila...is working