Question about HP Computers & Internet

1 Answer

I'm trying to help a friend with his HP laptop, it keeps rebooting. But before it reboots it gives a message saying "When trying to update a password, this return status indicates that the value p

He is running XP SP3, I suspect that the Admin password might have been changed, but I don't know for certain. He told me that he didn't backup his hdd. Is there any way to do a backup at this point? Please tell me that there is, I don't want to lose any of his data. Thanks to all.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 571 Answers

Hello,

I suggest that you try going to safe mode. When the computer starts keep tapping F8 and select safe mode. The software of the computer will go basic and the computer should complete the boot up process if there are no serious errors inside it. If you can get in safe mode, then you can back up the files or you can do a system restore which will let you get the computer back to a known good state.

I hope this helps.

Carlo

Posted on Dec 05, 2012

Ad

5 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
  • 258 Answers

SOURCE: Deleted Vista Recovery Partition. Now XP installer can't read HDD

Hi common problem, assuming you have already tried safe mode (tapping f8 during startup) and are not able to get into system restore, it looks like you have to rebuild using fixboot and fixmbr
see http://icrontic.com/articles/repair_windows_xp

good luck HPC

Posted on Feb 04, 2009

cheap to fix
  • 404 Answers

SOURCE: hp/compaq nx7010

bad CD installation, get a new clean CD

Posted on Mar 03, 2009

rtrahan
  • 741 Answers

SOURCE: ASUS eeePC 900 Keeps rebooting at XP load screen.

You're computer is booting that's not your problem. Its just not booting into Windows which is a different subject, so a boot disk will not do you any good. You have some corrupted files at the Windows end not the start up end. The only way to correct the Windows corrupt files is to use a Windows disc. So you'll have to buy/borrow a portable DVD/CD player and a copy of windows. Once the Windows disc loads then its just a matter of clicking on "repair" when the disc asks..that one of the drawbacks of netbooks..If you have any questions let me know..

Posted on Apr 20, 2009

  • 166 Answers

SOURCE: HP - Compaq 6310P Laptop that Is giving an Isass.exe system error

lsass is a security worm. lsass is part of windows and the worm exploits it. go to yahoo and type clean lsass worm.

regular virus checker wont find it

Posted on Sep 03, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Not configuring update correctly...reverting changes


You didn't give your make, model of laptop, or your OS? What updates? Did you reboot your machine? Shut down, unplug, remove battery, plug in, reboot. Sometimes if you have change the OS on a machine you will get erroneous updates. Sometimes due to other conditions you will get a error message that may help to ID the problem.

Dec 16, 2012 | Computers & Internet

1 Answer

My laptop won't allowed me to login II don't what wrong with it..in the screen it says configuring updates then goes off and back again to configuring updates but just keep doing it again and


you can login to safe mode using F8 key on boot or just waite for fully updates instalation it can take some time and can reboot many times if it's installed many updates

Nov 14, 2012 | Toshiba Satellite M300-ST3403 Notebook

2 Answers

Hp dv9208nr with vist sp2, system keeps rebooting, screen stays blank, cant even get to bios


hi,

When the files in your system are corrupted, your HP laptop would reboot automatically. When the files which are required to run the Operating System like fonts under Windows FONTS directory are been smashed then your system's Operating System will force your HP Laptops to restart continuously. Thus in such a situation you would have to change the name FONTS in the Windows directory.

Get more help to fix HP Laptop Keeps Rebooting error . Hope this helps you.

Apr 24, 2011 | HP Pavilion dv9000z Notebook

3 Answers

Automatic update is not completing and is keeping me from logging



Dear Friend,
I strongly Recommend you to TURN OFF automatic Updates if YOU ARE USING NOT GENUINE COPY.....This will block your System after updater...
  • Computer might Infected Virus
  • Scan with good Anti virus
  • Uninstall any Newly installed untrusted Software/Softwares
You are done....you may feel Free contact.....
Is this Helped you...
thanks for Using FixYa

Apr 01, 2010 | Acer Aspire 5315 Notebook

1 Answer

Cant download update driver for X3580 error message 1001


Try removing the command to startup the lexmark printer monitor from the startup file. Just run "msconfig" and uncheck the command. Then reboot and try the update again.

Jun 20, 2009 | Lexmark Office Equipment & Supplies

2 Answers

Looks like registry problem


use registry cleaning softwares or repair your operating system

Apr 18, 2009 | HP Compaq Presario V2000 Notebook

2 Answers

My hp laptop keeps rebooting


it sounds like your hard drive has failed. you need to replace your hard drive and reinstall the operating system.

hope this helped.
please remember to rate my service.

Mar 09, 2009 | Computers & Internet

2 Answers

Carn't log on to msn messanger


Hi Rebecca,

You possibly don't have administrator privileges turned on.. If you're using Vista, then go to Control Panel > User Accounts > Turn User Account Control On or Off , and uncheck the box and press OK. Then reboot the computer and try to connect, it should work then..

Hope this helps

Chris (ziraffa)

Dec 25, 2008 | Acer Aspire 3610 Notebook

1 Answer

Compaq presario, can't connect to the internet


Hi,

Initially, it has to be confirmed that your laptop is virus free before all others could be addressed. Failing to do so would make all subsequent actions suspect. Pls try to:
  • uninstall Norton Antivirus;
  • download, install, run and update Ad-Aware. Please do it twice, immediately after install when normal mode is running, reboot and run again in Safe Mode. Safe Mode is accomplished by pressing F8 before Windows boot. In both instances, quarantine/delete any and all scanned findings;
  • download, install, run and update Avira. Please do it twice, immediatelyafter install when normal mode is running, reboot and run again in SafeMode. Safe Mode is accomplished by pressing F8 before Windows boot. Inboth instances, quarantine/delete any and all scanned findings;
  • reboot in normal mode;
  • press Windows key + R, type "msconfig" less the quotes;
  • click on the Startup tab and un-check everything that says, notifier, update, blank/no entry, registration, reboot;
  • upon reboot, press Ctrl-Alt-Del, press on Performance tab and determine how much is the CPU usage;
  • pls postback here the results.
Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

Nov 18, 2008 | HP Compaq Presario V6000T Notebook

3 Answers

Reboot


bring a cd installation from one of your friend and install it on the computer.

Feb 24, 2008 | HP Pavilion dv6000z Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

29 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18394 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Tony

Level 3 Expert

2600 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...