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I'm trying to help a friend with his HP laptop, it keeps rebooting. But before it reboots it gives a message saying "When trying to update a password, this return status indicates that the value p

He is running XP SP3, I suspect that the Admin password might have been changed, but I don't know for certain. He told me that he didn't backup his hdd. Is there any way to do a backup at this point? Please tell me that there is, I don't want to lose any of his data. Thanks to all.

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I suggest that you try going to safe mode. When the computer starts keep tapping F8 and select safe mode. The software of the computer will go basic and the computer should complete the boot up process if there are no serious errors inside it. If you can get in safe mode, then you can back up the files or you can do a system restore which will let you get the computer back to a known good state.

I hope this helps.


Posted on Dec 05, 2012


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SOURCE: Deleted Vista Recovery Partition. Now XP installer can't read HDD

Hi common problem, assuming you have already tried safe mode (tapping f8 during startup) and are not able to get into system restore, it looks like you have to rebuild using fixboot and fixmbr

good luck HPC

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SOURCE: ASUS eeePC 900 Keeps rebooting at XP load screen.

You're computer is booting that's not your problem. Its just not booting into Windows which is a different subject, so a boot disk will not do you any good. You have some corrupted files at the Windows end not the start up end. The only way to correct the Windows corrupt files is to use a Windows disc. So you'll have to buy/borrow a portable DVD/CD player and a copy of windows. Once the Windows disc loads then its just a matter of clicking on "repair" when the disc asks..that one of the drawbacks of netbooks..If you have any questions let me know..

Posted on Apr 20, 2009

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SOURCE: HP - Compaq 6310P Laptop that Is giving an Isass.exe system error

lsass is a security worm. lsass is part of windows and the worm exploits it. go to yahoo and type clean lsass worm.

regular virus checker wont find it

Posted on Sep 03, 2009

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