Question about GE JE2160 Microwave Oven

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Display panel works but no heat, no fan, turn table doesn't turn

GE model JE2160. Display panel works but microwave oven doesn't heat, fan doesn't work and turn table doesn't turn

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  • dangeles Feb 09, 2009

    I have same problem. Display panel works but no heat, no fan,turntable doesn,t turn and I hear a clicking sound everytime I press start button



    dan angeles

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  • GE Master
  • 8,820 Answers

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jan 12, 2009

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It is one of two things, a defective door switch, "most likely" or the keypad control board is faulty.

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There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

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Also at our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

I would also suspect the thermostat associated with your magnetron.

Feel free to contact me directly (and please remind me of your full model number) for more information & help or see our Web site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. "Ed" Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

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