- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Even if you were able to get past the setup, you would still not be able to use the phone. Since you have already performed a factory reset, I would suspect the actual hardware to be faulty. Get it serviced at an authorised service centre
Try resetting the phone (hard reset - see manual) back to factory defaults. If still isn't working, and you are sure that the little ribbon cable from / to the touch screen matrix is good, then you are looking at a failure of the touch screen interface on the main board.
KIng LeO>> Try re-calibrating the screen, settings>screen> then select "Align Screen". If after you do that, it still doesn't work, try a factory reset.
neldie>> Do a factory reset. Use a program like PIM Backup (http://www.pocketpcfreewares.com/en/index.php?soft=1806) Save the backup to your memory card, or back it up and copy it to your computer, the do the Factory Reset. You can then reinstall PIM Backup after the reset and use it to restore most of the stuff on your phone (contacts, call logs, text messages, etc.)
Factory Reset instructions:
•Hold down both soft keys (both above the send and end key's) and use
the stylus to push the reset button in between the volume key and micro
sd slot. Then the screen will turn on and tell you something to the
extent of press "Send" to perform a factory reset. Hit send, and your
good to go.