Question about HP Psc 1350 All In One Printer Scanner Copier

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Can't launch scan icon in hp director

I lost hp director and the only way i got it back was to reinstall the printer driver. i now have it though it is different in appearance. when i click "scan" i get "an unexpected internal error has occurred. try one of of the following: restart program restart pc and try again reinstall the photo & imaging software and try again. i did the first 2 with no success. i went to hp site and downloaded latest driver = no success. the other icons work.don't know where to find photo & imaging software

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: HP DIRECTOR

I did an F Disk, and resolved many of my problems

Posted on Aug 01, 2008

FixinFax
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SOURCE: Problem with HP Officejet J4550 scan function.

Delete the software in Control Panel.

Reload the software, but don't plug in the USB cable until the software tell you to.

Posted on Jan 24, 2010

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SOURCE: When I click the scan

To correct this problem you need to install the patch from HP site from this link and then after that everything will be fine.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&cc=us&softwareitem=sj-32245-2

Posted on Aug 18, 2010

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1 Answer

When I scan a document and choose 'save a copy' to the desktop, it is in pdf format. Instead I need to scan and have jpeg. How do I do this?


  • open hp director (click on the hp director icon) on the computer
  • select the option SCAN PICTURE to automatically set output type to jpeg
  • if that does not work,click on settings on the top,scan settings and preferences,select scan document settings or scan picture settings or the scan preferences menu
  • change output type from there

Jul 27, 2011 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

I'm trying to scan a document, but the computer I want it to go to is not on the list. Also the computer is not recognizing the printer as also a scanner. The printer is an HP OfficeJet 7310...


is the solution center or hp director installed on the pc? look under add/remove and check if it's included in the list of programs installed. if it is there,look for it's icon on the desktop or click on start,all programs,hp folder,hp director and hp solution center.launch it from there.use it to scan from your computer.check for error messages and let me know.
if it is not installed ,you may need the disk to install it.or go to hp.com and click on support and drivers to download the latest version of the printer software.

May 27, 2011 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

How do you scan a picture?


simply installoffice 2003 and there will be microsoft office tools select microsoft office document scanning select scan new document.....first of all u have to install printer drivers my dear friend

Mar 11, 2010 | HP PSC 1210 All-In-One InkJet Printer

2 Answers

Lost HP Dirctor Icons


Please confirm the version of Internet Explorer you are using If it is 8.0 or 7.0 then I would suggest you to please degrade the Internet Explorer version to 6.0 because HP Director is not compatible with IE 7.0 or 8.0. You can alos check for the scanning file and you can find it at

please click on Start button -> My Computer -> C: Drive -> Program files -> HP -> Digital Imaging -> Bin -> hpqscnvw.exe whe you will double click on this file, it will give you an interface to scan.

you can also click Start button -> all Programs -> HP -> HP Director (if it is there)
then right click on the HP Director and click Send to -> Desktop, it will create a shortcut on the desktop.

I hope it will work for you.

Dec 09, 2009 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

Hp psc 1110 all in one printer problem using the scanner


You will have to download the latest driver from Hp website, after uninstall the completly printer driver form "program and features" or add/remove programs" and reinstall the complete driver.

Nov 03, 2009 | Office Equipment & Supplies

2 Answers

Can't use scanner on computer


Were you able to download the driver from HP?

I would suggest unplugging the scanner, uninstalling the program, reboot, reinstalling the program and then plugging the scanner back in

Dec 11, 2008 | HP Scanjet 3570 Flatbed Scanner

3 Answers

No Scan options


launch hp director to configure scanner profile

Nov 28, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

HP Director won't work


What I did to "fix" it was to completely uninstall the printer and reinstall it as if for the first time. Then I had to download new drivers for it. I found that out by checking for updates. The Director icon on my desktop till doesn't seem to do anything but I can now scan by hitting the scan button on the printer. It doesn't work like it used to but I'm just adjusting to the new paths I have to take.

Jul 30, 2008 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Hp director wont open


ok..you'll need to remove the old software entirely, and go here for new drivers, etc(Use the HP icon when you get there)

Mar 25, 2008 | HP Officejet 4215v All-in-One Printer

1 Answer

HP Director


Hi,

Try to open the HP director from
Start >> All programmes or programmes >> HP >> HP director

Else reinstall the printer software.

Mar 14, 2008 | HP PSC 1315 All-In-One InkJet Printer

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