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My tristar vacuum shuts off while vacuuming

After vacuuming for a short while the vacuum motor shuts off if I let the vacuum sit for a while 5 to 15 minutes it will work again for another few minutes, sometimes i can turn it on and be able to vacuum the whole house and it wont shut off

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Posted on Jan 02, 2017

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  • 70 Answers

SOURCE: My vacuum is constantly shutting itself off. When

It sounds like you have a blockage somewhere and the air is not passing over the motor to keep it cool. There is usually a thermostat mounted either on or near the motor. The blockage can be anywhere from the elbow ( the swivel part of your carpet sweeper if you have a canister vac) up thru the hose.If you have a canister vac, use a broom handle to push through the hose to clear the blockage. DO NOT ! use a coat hanger or anything that will cut or tare the hose. There are electrical wires in it that have 120 volts and causes quite a shock !
.
If you have an upright vac, start with the duct hose that comes from the part with the brush up to the hose and on to the main canister of the vac
If this does not work, take your vac to a reputable vac shop for repair. Hope this helps,
Joe

Posted on Nov 16, 2009

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SOURCE: U5180-910 vacuum shuts off on own

WARNING, DO NOT BUY THE HOOVER PLATINUM SERIES:
WARNING, DO NOT BUY THE HOOVER PLATINUM SERIES:
WARNING, DO NOT BUY THE HOOVER PLATINUM SERIES:

Piece of junk, out of the box it shuts down after 20 seconds of operation. Also when you raise or lower it it will shut down,
What happened to Hoover???
My moms is Hoover 35 years old and still working even though I tell her to buy a new one year after year.
Maybe shes right.
Mike in WI

Posted on Nov 26, 2009

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Posted by skutch on May 28, 2008
5 days ago I was using the vacuum, and after 10 mins or so, I smelled a slight electrical burning smell and i immediately turned it off. i tried again yesterday to use it, and almost immediately after turning it on I heard a pop, saw what looked like blue flames somewhere inside, and again it smelled like it was burning. Of course I immediately turned it off and haven't touched it since. Seems to me the engine is a goner, but I believe it has a lifetime guarantee. So where do I get a new engine? I live in the Dayton, Oh area so if you know of anyone that services Tristars in this area I'd be most appreciative. Thanks!

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.

If you are getting an electrical burning smell it is your vacuum motor and you need to replace it. I am not sure if you have a lifetime warranty or not – most warranties are for 1, 2 or 3 years on electrical parts but I can try to give you a website or phone number to TriStar to see if they can help you on this matter. Question? How old is the vacuum and what is the dop? Listed below are some of the phone #’s that might be able to help you. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
http://www.vacuumcleanershop.com/tristar-motors.htm 1-877-822-8227 9am to 5pm EST
Thanks, Don the Vac Man
Go Ahead. Use Us.

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