Question about GE 25952EE1 Cordless Phone

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Cannot get the caller id to work -

Have already checked with phone company and the service is hooked up

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Leave the phone off. You will see ready on the screen. Then click on the volume bouttons (up and down), You should be able to see your caller Id

Posted on Feb 20, 2009

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Just bought KX-TGD225 phone system and can't get the caller Id function to work even though I subscribe to caller ID with the phone company. The talking caller ID works but no display on the phone


Please call your phones service provider, they may charge for this service. Just because the phone is capable of caller ID function doesn't mean it is a free service.

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Caller id is not working in my cordless phone. Instead of number of a caller, "Incoming Call" is showing. Please help me


Caller ID on landline phones relies on signals from the telephone service provider. Some companies charge extra if you wish to enable the service, others include it automatically, so you need to check with them first.

Even if you have caller ID enabled, callers can choose to withhold their number. Large companies which make lots of outgoing calls (especially cold callers) often have their service set to automatically withhold their number. In many countries, all other callers can choose to do so by prefixing all dialled numbers with a short code, e.g. in the UK it's 141. Mobile phone callers can usually alter a setting on their handset so that caller ID is withheld when making outgoing calls.

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1 Answer

No caller ID. TP company says I have service.


  • Did you fully charge your phone? - Make sure you fully charge for 16-24 hours .

  • Is the battery old? - Replace the battery.

  • Is the electrical outlet switch turned on? - If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet.

  • Are the connecting wires tight - Unplug the AC power converter from the unit and plug it back in.

  • Do you have Caller ID service with your telephone company - In order to receive Caller ID records, you must subscribe to the standard name and number Caller ID service available through your local telephone company. If the Caller ID works for normal calls but not on Call waiting calls, then you must contact your phone company to get the combined CID/CW service.

  • Caller ID shows up after second ring - Be sure to wait until the second ring before answering. Caller ID signals comes through after the first ring, if caller pick ups phone too soon Caller ID signal will not be transmitted to the handset.

  • Confirm that caller ID is still working on that particular line by checking another phone on the same line - If Caller ID is not coming through contact your phone company provider.

If this does not fix your problem, contact your authorized Service Center.*

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Please download this manual, and study e.g on page 21 About caller ID If you subscribe to caller ID service from your local telephone company, this feature displays the name and telephone number of the caller before answering a call (even when you are on another call). The caller ID features of this product will work only if you subscribe to caller ID service and both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. Contact your local telephone company if: • you have both caller ID and call waiting, but as separate services (you may need combined service), • you have only caller ID service, or only call waiting service, • you do not subscribe to caller ID or call waiting services but wish to try them. There may be fees for these services, and they may not be available in all areas. This product can be used without subscribing to either caller ID or combined caller ID with call waiting service, although the caller ID features of this product will not function.
http://www.vtechphones.com/docMgt/public/art/52882/6041_manual.i4.pdf

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Go onto the menu of the handset and set caller id to on.

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Solved this myself simply by scrolling through all the Caller ID entries from recent calls . . .

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