- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Caller ID on landline phones relies on signals from the telephone service provider. Some companies charge extra if you wish to enable the service, others include it automatically, so you need to check with them first.
Even if you have caller ID enabled, callers can choose to withhold their number. Large companies which make lots of outgoing calls (especially cold callers) often have their service set to automatically withhold their number. In many countries, all other callers can choose to do so by prefixing all dialled numbers with a short code, e.g. in the UK it's 141. Mobile phone callers can usually alter a setting on their handset so that caller ID is withheld when making outgoing calls.
Did you fully charge your phone? - Make sure you fully charge for 16-24 hours .
Is the battery old? - Replace the battery.
Is the electrical outlet switch turned on? - If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet.
Are the connecting wires tight - Unplug the AC power converter from the unit and plug it back in.
Do you have CallerID service with your telephone company - In order to receive CallerID records, you must subscribe to the standard name and number CallerID service available through your local telephone company. If the CallerID works for normal calls but not on Call waiting calls, then you must contact your phone company to get the combined CID/CW service.
CallerID shows up after second ring - Be sure to wait until the second ring before answering. CallerID signals comes through after the first ring, if caller pick ups phone too soon CallerID signal will not be transmitted to the handset.
Confirm that callerID is still working on that particular line by checking another phone on the same line - If CallerID is not coming through contact your phone company provider.
If this does not fix your problem, contact your authorized Service Center.*
Please download this manual, and study e.g on page 21 About caller ID
If you subscribe to caller ID service from your local telephone company, this feature displays the
name and telephone number of the caller before answering a call (even when you are on another
call). The caller ID features of this product will work only if you subscribe to caller ID service and
both you and the caller are in areas offering caller ID service, and if both telephone companies use
Contact your local telephone company if:
• you have both caller ID and call waiting, but as separate services (you may need combined service),
• you have only caller ID service, or only call waiting service,
• you do not subscribe to caller ID or call waiting services but wish to try them.
There may be fees for these services, and they may not be available in all areas.
This product can be used without subscribing to either caller ID or combined caller ID with call waiting
service, although the caller ID features of this product will not function.