Question about KitchenAid Artisan Series Stand Mixer - Onyx Black

1 Answer

How do I repair the speed settings It only goes on fast speed.

The mixer was sounding like it would shake apart.The back cover was loose so I took it off and saw that one nut had come loose and another was lying at the base of the space.I unscrewed the sprung screws at the top of the plate and am not sure whether that has gone back as they were set before. I also wound in another screw which did not seem to be doing anything . I put the plate back on and now have no response to the speed settings ndit only goes at the full speed pulse end of the settings.

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  • KitchenAid Master
  • 1,305 Answers

The screws are roughly 8 turns in from fully out when starting to set the speed. On the lowest speed 13 revolutions of the planetary in 15 seconds is a good speed.

Posted on Dec 25, 2013

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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bigg t
  • 640 Answers

SOURCE: Disassembling the mixer

does the plug run through the base or the back of the unit?

Posted on Aug 01, 2007

  • 9 Answers

SOURCE: won't shift speeds

ok so the set-up looks sortof like this (lets hope the formatting of this website/your computer doesn't mess it up...)
       C           D
        /  /    \  \   \/                                    |    | ___   /\ |    |   <B
  A
A is the rivet holding the arm to the plastic body B is the contact with a little tab. C is the copper arm D is the arm's contact
there is a copper arm (C) that has a contact on one end (D).  If this contact is ALWAYS open (should only be open when mixer is off) it is either bent (carefully reform) or has come loose at the rivet marked A.  On mine, the rivet at postn. A had come loose, i simply rotated it so that the contacts touched and super-glued the copper to the plastic (which should be rivited).
Since the copper was not discolored, I knew that the temps should not be too high for the super glue to handle (not in my opinion anyway). 

Posted on Jan 26, 2008

  • 1 Answer

SOURCE: KitchenAid Mixer stopped working after

The brushes must be insert in a particular manner in order for it to work correctly. If you remove the brushes and shine a flashlight into the hole, you should see a small detent or "stop" in one corner of the hole. Its a square hole. Match this corner with the corner of the brush which is shaved off. The brush is not square; it has one corner shaved or smoothed down. This allows the brush to fully extend into the hole. If the brush is inserted any other way, it will not contact the motor and will not run.

Posted on May 07, 2009

EwingElect
  • 276 Answers

SOURCE: The pin that is holding the top to the base keeps sliding out

If you turn the mixer upside down there is a grub screw which sits underneath where the metal stand pin is, if you tighten that it'll help retain the stand pin. It's only a small grub screw, you'll need a very small screwdriver, and perhaps a torch to help you.

Posted on Nov 30, 2009

  • 130 Answers

SOURCE: mixer head loose

Referring to the diagram on:

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10157992.pdf

Remove the screw, item 22, to remove the trim band around the mixer. This will reveal 4 screws which hold the top cover on. Remove the screws and lift the top off. Find all the screws which hold the gearhead in place and tighten them all. If you want to make the fix a permanent one put some thread-loc compound on each screw and tighten it.

Posted on Mar 30, 2010

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1 Answer

All speeds work but all too fast


the mixing speed was attained by the use of a potentiometer ( variable resistor ) that would have controlled the power into the board or from the board to the motor
it would be under the speed setting knob
maybe the resistor in use is not the right one and is not reducing the voltage sufficiently to do the job

Nov 08, 2015 | KitchenAid K45SS Classic Stand Mixer

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Why will my kitchenaid stand mixer only go fast?


You will need to look under the back cover and make sure that the lever is moving the speed control plate out and in at the bottom. Out = fast. If that is moving freely and there are no broken pieces inside that back cover (springs, brass governor bits) then replacing the small pcb at the top with the 4 wires coming out of it should solve the problem.

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If it has suddenly got high speed all the time and the two adjustment screws at the top of the speed control board are not loose and have not been messed about with the most likely solution will be to replace the phase board. That's the little PCB just above the speed control board with the 6 wires coming out of it.

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Probably needs a new phase board, that's the small PCB under the back cover at the top with all the wires coming out of it.

Oct 17, 2013 | KitchenAid KSM150PS Artisan Series Stand...

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I took my kitchenAid stand mixer (md# KSM5PSAC) apart to replace the plastic gear inside of it. When I put it back together it would not start. I took it back apart took a good look at all the connections,...


You need to either re-time the speed control switch at the back or replace it. If it worked great before then it is just an adjustment to get it back to running correctly. YouTube viseo available for timing the switch

Aug 06, 2013 | KitchenAid K45SS Classic Stand Mixer

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Mixer only moves at one speed


Referring to the following parts description:

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%208212369.pdf

The speed is controlled with a combination of the governor assembly #24 which mounts on the motor shaft, and the phase control board #27 which is mounted on the back of the mixer.

They operate in conjunction with item #25, the control plate assembly.

WARNING SHOCK HAZARD. FOLLOW THESE STEPS ONLY IF YOU ARE COMPETENT WORKING AROUND HOT ELECTRICAL COMPONENTS AND FOLLOW ALL SAFETY PRECAUTIONS!!!

Remove the rear cover screw #37 and the rear cover #36 and examine the governor when it is running. Also watch the speed control lever mechanism as you move it from off to the highest speed watching for binding etc.

Make sure that the spring #4 is attached to the bottom of the control plate #25.

If the governor appears to be opening and closing as the speed increases and the linkage is not binding then the problem is most likely the Phase Control Board, item #27.

Apr 19, 2010 | KitchenAid K45SS Classic Stand Mixer

1 Answer

Speed and not running correctly on a ksm150


Hi JIM, Happy New Year! From the symptoms you describe of your sister’s mixer it appears there are a couple of issues that need to be addressed. Issue #1, when your sister found the loose governor counterweights that should have been a clue that the governor needs to be replaced. The counterweights should not come off the governor. From your description that you “put everything back together, the actual mixer runs (but a little too fast on slow)” is an indicator that although everything went back together, the governor is still not functioning properly, so it still should be replaced.
Issue #2, which concerned you more, was “the arcing that is constant on the actual contact points that turn the motor on and off.” The contact points you refer to are the mixer’s electric motor brushes, and although arcing continuously occurs (that’s why the mixer head gets hot during heavy usage) under normal operation, it may be time to inspect and replace the mixer’s brushes; the more worn the brushes, the greater the arcing, which makes it more noticeable while more heat is produced.
Before going too much further, be sure to have your Parts List Manual on hand, too. If you don’t have the original you can easily download a PDF version from the KA website: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, KSM150P and select the file: KSM150PSWH0.pdf (773.44 KB) listed for your model that appears under Parts List (61). Check to see that this matches your sister’s mixer model.
Turn to pages 8 & 9, titled “Motor And Control Parts” which provide an exploded view for the disassembly and reassembly of the mixer’s motor and electrical control components. Locate Illus. Nos. 29 and 19, Governor Assembly and Carbon Brush, respectively. These are the parts that I would replace – one governor and two carbon brushes.
As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
If you feel troubleshooting and repairing is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has been helpful, please rate it, thanks! – hslincoln

Dec 28, 2009 | KitchenAid KSM150PS Artisan Series Stand...

1 Answer

High speed stir setting


There are several things that regulate the speed, we will assume that the adjustment has not been messed about with. If the governor on the motor armature that presses against the underside of the square black speed control plate at the back has not flown apart then I would replace the small pcb (phase board) on the top under the back cover. One screw and 4 wires hold it on.

Jun 22, 2017 | KitchenAid KSM90 Ultra Power Series Stand...

9 Answers

Mixer goes really fast then stops


First thing, check the Hall Effect Sensor (part # 9703312) to make sure that it is seated snugly AND properly!  The Hall Effect sensor measures the speed of a tiny rotating magnet and basically tells your mixer how fast it should rotate.  I was experiencing the same problem that many others have described here--my mixer would go really fast no matter what speed I put it on and it would shut off after five seconds. I came to the FixYa site and saw that one solution that seemed to work was to replace the Hall Effect sensor.  So I went to a local hardware store and purchased a new Hall Effect Sensor for about $13.  After I replaced the "defective" sensor, my mixer still did not work.  So, I started experimenting with the three prong orientation of the control board--this can make a big difference. After a little trial and error, I found the correct orientation for the sensor and my mixer worked good as new!  But I was curious to see if the improper orientation was the cause of my original "defective" sensor.  So I put the "defective" sensor back with the proper orientation and THIS ALSO FIXED MY SPEED PROBLEM! There was nothing wrong with my original Hall Effect Sensor at all--it simply was not snugly or properly seated!  I'm not sure how it happened--possibly over time the sensor prongs may have become unseated from the vibrations of running the mixer on high speeds--but my original Hall sensor was not seated properly or snugly.  So before you run out and buy a new Hall Effect sensor make sure that the original one is not only snugly seated but also properly oriented!  If I knew how to add digital pics, I would have put pictures in my comments to clearly demonstrate what I found.  Unfortunately, I am not sure how to do this.   To sum this up: 1. Download the parts information and diagrams from the Kitchenaid site and find the Hall sensor (part # 9703312).  2. Make sure that the Hall sensor is firmly attached on both ends.  The actual sensor should be located next to a tiny magnet and this end needs to be securely seated.  And the other end of the Hall effect sensor has three small prong holes which also need to be firmly and corrected seated to the control board! Bottom line, my mixer is working like new and I put the original Hall Effect sensor back in the mixer. I'm going to hold on the new one as a backup...you never know.

Dec 29, 2007 | KitchenAid KP2671 Professional 6 Series...

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