Question about Fisher and Paykel Washing Machines
3 lights are on when beeping the middle wash cycle the rinse AND spin. it wont drain water or spin
I worked out that code to be 37
info for fault 37
37. (00100101) Pump Blocked Error (No change in the water level)
While draining, the water level reading from the pressure sensor has not changed for over 3
minutes. There are three likely reasons for this fault. One is that the drain hose or the
pressure switch hose has been squashed or kinked and the pump out rate has been
dramatically reduced. The second possibility is that the pump is partially or fully blocked.
The third is that the pump is not operating due to Motor Control Module, wiring or pump
failure. This fault could also appear if the machine is pumping to an unusually high head of
drain hose or into an extended length of drain hose. The fourth possibility is a diverter
valve fault or blockage, water level is not altering as the diverter is stuck in the recirculation
mode, giving the module the appearance the pump is not lowering the water level.
Primary Source: Pump System.
Action: 1) Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if
excessively long. A 1-metre extension hose of the same diameter
fitted to the existing drain hose is the maximum allowable length.
3) Check for open circuit windings in the pump. (Note: Pumps are
fitted with a thermal cut-out, which will reset on cooling.)
4) If the bowl is empty of water, remove the pump from the pump
housing and check that it is not blocked. Also check the drain
hose is not blocked.
5) If the bowl contains water, then service the pump from the top of
the machine by removing the top deck and inner bowl. Bail out the
water, remove the pump cap and hood and clear the restriction.
Secondary Source: Wiring.
Action: 1) Check the pump harness is connected correctly to the pump.
2) Check continuity of the pump harness.
Tertiary Source: Motor Control Module.
Action: Activate the pump by operating the machine in spin mode. Check the
pump is rotating. If it is not operating, and Primary and Secondary
checks have been performed, then replace the Motor Control Module.
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Posted on Jan 02, 2017
Hi, we had something similar happen just before christmas. Our machine seemed to finish a cycle and started making beeping noise with end light flashing. Then when I switched it back on to do another load it just started beeping with end light flashing no matter what cycle was selected. Engineer has been out and advised that it is a fault with the motherboard so has ordered another one. Hope this is of some help. Machine was tricity bendix aw1400w.
Posted on Jan 05, 2007
We had the same problem with our washing machine being full of water and beeping during the rinse cycle. The problem is that the filter, which is located under the washing machine, is plugged with something. Ours was plugged with a cotton swab. You have to tip the washing machine up and remove the filter and unplug it. The filter is in the center of the bottom of the machine. It twists off. I had to get the cotton swab out of inside the machine through this opening.
This machine plugs up a lot - I've never experience this with any other washing machine. Good Luck!
Posted on Nov 07, 2008
Out of balance switch could be faulty/ coroded.
have a gw 709 and it had the same problem, out of balance switch had jammed on
Posted on Apr 15, 2009
The Service Manual for reference. Sears Parts Direct for reference.
I have tried to work with a few folks on this issue never received feed back to resolution see this post. I feel the issue is caused by one of three possible issues.
A stuck key issue/defective Spin Cycle key making constant contact forcing the Key/LED to cycle thru the Spin Cycle settings. Under normal conditions if you press and hold the Spin Select key it will cycle thru the settings, yours has a mind of its own (defective issue).
A false signal from the Control Board for the Spin Cycle.
A corrosion path issue at the Membrane Pad ribbon cable socket connection between pins 5 and 4. See page 20 of the SM button functionality “Spin” key.
Try to verify that the spin cycle membrane key is not stuck/defective signaling the Control Board to cycle thru the spin settings. I have not experienced this issue but let’s try the Membrane Pad Test to get a start point. See the Service Manual page 15, I have modified the process to make it a bit more understandable at least for me. Make sure the two digit display is not On or Lite.
Press the off button first so there is nothing displayed in the Two Digit display of your FAV6800AW.
Now Enter / Exit Service Mode
To enter Service Mode press the Enviro Plus and Spin Only keys for three seconds or until the control beeps. While in Service Mode, pressing the Presoak key will start a membrane switch check that verifies switch operation.
All the LEDs (except Presoak ) can be toggled or slewed by pressing the key associated with the LED or set of LEDs. Do not press the Presoak again during this test.
Press each key once and only once including the Signal Key the on side and the off side, also the UP and Down Arrow key of the LED display. All keys (including the OFF button) must be pressed within 5 minutes for this test to pass. “PA” will be displayed for five (5) seconds once all keys have been pressed and the test is completed (more like PA will be displayed for only a few seconds on my FAV6800AW). Following 10 seconds of inactivity at any point, this test will exit without any display. Let us know the results.
See my additional comment this board has message limit issues.
Posted on Sep 17, 2009
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