Question about Staples Office Equipment & Supplies
Will not shred have to manual hit the forward button
Posted by Anonymous on
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Posted on Jan 02, 2017
This exact thing has happened to my unit as well. Ive disassembled it to discover that 5-7 teeth on the gear that the motor drives have been stripped off. Unless the gear can be replaced (which is probably not worth the expense), then the unit is toast. Sorry. Good luck.
Posted on Nov 01, 2009
These shredders have a "paper in" sensor. This is either optical or mechanical.
Sounds like the sensor is blocked and therefore "thinks" there is still more paper left, and this is why it keeps going.
Before you do anything UNPLUG THE SHREDDER.
The sensor is located about in the middle and at the level of the blades.
If it's mechanical, you should see a little finger, else it is electronic.
Shine a light in the area and you should be able to spot where the blockage is.
A shot with compressed ais usually gets rid of the offending particles.
After you're finished working on it, set it back securely on the basket and plug it in.
Posted on Feb 14, 2011
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