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I can't open my kmix stand mixer

I can't get my kmix stand mixer to open. The release lever at the side does not seem to depress properly, and I just can't get the top of the machine to move at all. No idea what has happened, as it was fine last time I used it (only a couple of weeks ago). I'd appreciate any ideas as to what has gone wrong, and how I can put it right. Coming up to Christmas I really need to use the machine!

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