Question about Avaya 6416DM Digital Telephone 700276017, 3306-6MW

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Speaker phone clipping

Have to press mute to hear others on the call. New phone has same problems.

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This is a problem with the model of the phone you are using.
It only has a half duplex speakerphone. Meaning it can only do hald the conversation at any given time, either teh listening or the talking.

What system are you using? you may be able to get a different model that would have a full duplex speakerphone, so it could do both.

Posted on Dec 09, 2012

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Others cant hear me?


Must have hit a mute button, try to locate that button. If no mute button then your phone might be broken.

Sep 03, 2015 | Lands Phones

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Unmute handset


Mute Microphone
With the handset
You can temporarily turn Off the microphone so that the person you are talking with cannot hear you.
1)Press menu/del during talk mode (while phone is in use).
2)Press ring/vol/? or ring/vol/? to move the pointer to Mute and then select/
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Mute On and appear in the display. To cancel muting, repeat above step again when Mute
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While using the base speakerphone, press mute on the base to turn Off the microphone.
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Why can't anyone hear me when I call or when I answer a call?


yep there is a problem with your microphone if you are sure the phone has no other problems. Sometimes when you are talking and if the screen is a touch screen your cheeks can by mistake press the mute button. but in that case you can use the SPEAKER OPTION and see if it s working or not. Hope this helps.

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I couldn't hear people and they couldn't hear me, i fixed it so i can hear them, now they just can't hear me and its not muted.


Hope you had change the MIC. So that they can hear you. So Please change the speaker speaker again so that you can hear from others.

Thanks for using FixYa!

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Cannot hear the ring on a particular phone. The same phone also cannot hear anything when using the "Handsfree" feature, nor can antyhing such as voice mail messages, be heard through the...


There is a speaker test you can do. Press the feature button then on the dial pad press 805 followed by the # key or the next key until you see speaker test in the display. Press the test key or the hold button to start the test. You should hear a page tone at maximum volume. Press any button to end the test, the volume will return to its previous level.

The phone is mute by pressing the handsfree/mute button(bottom left button). sometimes the button labels do not match the feature that is programmed for the button. Press feature * 0 and any button to see what feature is programmed on the button.

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Usually such problems are caused by phone speakers...get an expert to take a look at the speakers...

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The speakers are not working. I hear people but they cannot hear me


To solve this problem, the phone must be taken apart. Don't worry it is not that hard. No knowledge of quantum mechanics is necessary.

1) Remove the back cover and remove the battery.

2) Remove the 4 screws. (There is a screw at each corner)

3) Pull the phone apart from the bottom (The top will remain attached for now)

4) Firmly press silver area (near the top) in order to separate from the back of the phone. Then, slide the silver front of the phone down (this will remove the inner, paper clip like, antenna)

5) Locate the 2 screws on the circuit board and remove them.

6) Carefully, turn the circuit board over. There will be a thin white layer of plastic on the other side.

7) With a dry napkin or cloth (something that won't shed), wipe the surface of the white plastic. This will remove the small amount of oily residue. (be careful not to lose the white surface, if it falls off, just put it back as it was)

8) Just under the white plastic surface will be a small silver circle with a black top. This is the speaker that allows you to be heard. With the cloth, touch the black speaker cover several times. This will remove the oily residue. (it is ok if the black cover comes off because you can clean under it)

9) Before putting the phone back together, re-attach the battery and lightly press the circuit board to the face of the phone. Test the speaker by pressing "TALK" and rubbing your finger back and forth over the speaker opening. Listen for a light whipping noise while doing this. IF YOU HEAR IT, hang up the phone, remove the battery and proceed to put the phone back together. IF YOU DON'T HEAR IT, repeat the cleaning process thoroughly. Good luck.

PS - is it just me or was the suggested "MUTE" solution insulting.

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No one can hear me when i am calling from my phone. I can hear the people i am calling but not the other way around. the guy says i have to pay 60$ for speaker repair while i paid 80$ for the phone...


you may have the phone on mute, which would make you be able to hear the person talking, but they would not hear you. if thats not the problem, i would look into getting a new phone

Jun 26, 2008 | Motorola Mobility L6 Cellular Phone

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They can't hear me.


hi there

is there by any chance the mouthpiece speaker may need replacement? if you use bluetooth headset, it would be fine. but without bluetooth, they cant hear you.

i suggest you look for a replacement mouthpiece speaker for that to work.
hope this helps.

fixya!

Feb 04, 2008 | Motorola Mobility E815

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