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Xps 600 tower does not power up the monitor

Ok, i have a dell xps 600, it has 2 dvd drives by the way... anyhow the problem is that when plugged in it automatically comes on... but the monitor never does power on.. the monitor does the monitor self test when unplgged from the tower, but the tower just never powers it on, the monitor works fine with my other two computers, just not this one, and i have also replaced the graphics card....the tower will not turn on or off by the power button, it only powers on when i plug it in, and off when i unplug it... also, when i plug the tower in, as it powers up automatically, the hard drive seems to be running, and both dvd drives will open and close, both will show the activity function light like its trying to read a disc... i have also tried unplugging and re-plugging the ram cards(2) the problem occured over night, i left it on and came back to it the next morning and moved the mouse to wake it up and the monitor never came on.. if you could help it would be much appreciated!! thanks!!

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  • her_big_dadd Jan 12, 2009

    the power supply is not a built in unit... it attatches to the bottom of the tower.. it is an xps.. (external power supply) so it slides into the locks along the whole bottom side of the tower... i had suspected the motherboard, or the power supply, but was not quite sure which of the two to try next, and i am very familiar to computers and electrical components.. capacitors, diodes, transistors, etc. i will have another look at the motherboard, but i dont think i saw anything outta the ordinary the last time i looked... thanks, if you think of anything else, please inform me.

  • her_big_dadd Jan 12, 2009

    the system will not power down at all unless you unplug it.. tried holding the power button, and no, other monitors take the same actions.. as noted, i have 3 desktops, and im pretty well experienced in computers, just looking for some other opinions... i would go with the power supply, but like i said, all the components come on and run, other than the monitor,, i suppose it could be the motherboard.

  • her_big_dadd Jan 12, 2009

    there is only one monitor plug on the computer, its in the back of course, and on the graphics card, no main plug on the tower, just the card



  • her_big_dadd Jan 12, 2009

    ok, thankx everybody for the help, after further analysist, i got more into it and took out the mother board for further inspection.. it has what (seems) to be two processors, not a dual core.. one of them is for the graphics card, nvidea, not removable, and the heat sink on this processor had partially come undone and the heat sink was in place but loose, so the heat was not able to escape the processor chip, and naturally it burnt! so now i have to order a motherboard! no more guessing! thanks everybody!

  • her_big_dadd Jan 13, 2009

    Oh yea, Thomas, did not see any diagnostic lights, this unit must not have them...

  • her_big_dadd Nov 22, 2009

    forgot my log in. this is the starting person of this post, i have replaced the video card, mother board, and the power supply with he same results, its puzzling to me! i run a computer service store and never have problems fixing a pc, but this one has made me more than mad!!

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The system will turn off if you hold down the power button for 10 secs. Can you check if other monitors work fine with this system?? (my best guess is - NO) since this monitor works well with other systems, the monitor being a failure is ruled out. So this boils down to a system failure & not a failed monitor. Worst case scenario this one must be a Motherboard & Power supply issue.

Posted on Jan 12, 2009

  • Biju Thomas Jan 12, 2009

    Since you clarify that the system works fine. Can you verify if the monitor is connected to the right connector at the back of the system?? (I've seen this issue, when the monitor is plugged to a wrong port on the back of the system - some systems have inbuilt and additional video card) - Since this is a Dell, can you check if you have 4 lights named ABCD at the back and see what colors they are? (these are diag LEDs - might help)

  • Biju Thomas Jan 12, 2009

    What about the diagnostic lights?

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You maby need to try and replace the power supply on the computer ....maby from one of your other computers ....where the power cord plugs in at back , held by 4 screws on the outside and supply's power to all the parts inside ... OR .have a look at the mainboard inside the tower and see if any of the capacitors (round cylinder looking things ) are puffed out at the top ....they should be flat on top and not puffed up ....if they are the motherbaord is going and can give all kinds of different problems....
Hope that helps

Posted on Jan 12, 2009

  • Terry Shackleton
    Terry Shackleton Jan 12, 2009

    Ya sounds like the motherboard ....or graphics card ....any power needed to the graphics card ?

    but just looked and you replaced the card already ! sorry.

    Not many other options to look at now other than a problem with the graphics port on the motherboard and not too much you can fix on that.....

    Good luck

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