Question about NorStar Meridian M7310 Phone

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Norstar m7310 phone, transfer to voicemail of different line

How do you transfer an inbound call to someone's voicemail in the same office when the person is in a meeting and do not want to be distrubed.

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  • NorStar Expert
  • 277 Answers

F983 then enter the ext # manually (not a speed dial/button), you must have 2 Intercom keys programmed on your phone.

Posted on Dec 12, 2012

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Posted on Jan 02, 2017

  • 8404 Answers

SOURCE: i recently got moved from my regular office to a

Should be simple ... just change the pair you used in the former office to the new office in your punch down closet.

Posted on Aug 10, 2010

  • 53 Answers

SOURCE: Incoming calls on Line 4


Enter Feature **2663444
Search through General Options until you find Ringing options.
Type in the extension number of your personal office.
scroll to line 4 choose turn ringer to off, and rls! Let me know if you need clarification on how to find Ringers in General Options.

Posted on May 21, 2011

  • 277 Answers

SOURCE: My NorStar M7310 phone is not accepting inbound calls. When people call, it rings once and goes to voicemail. The phone itself doesn't ring and does not display that there are any new voicemails.

Your issues is forwarding and message programming, you need to call the tech in that handles programming of the system.

Posted on Nov 29, 2012

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Related Questions:

1 Answer

How to unforward a phone from the main line


press the call forward key on the set that is forwarded. if no forward key press feature # 4.

Feb 15, 2012 | NorStar M7310 Corded Phone

1 Answer

I am new to this company and we have Norstar M7310 phones. How do i know if we have voicemail? If we do how do we set it up, if we don't how do we get it?


Hi there, in regards to voicemail, many service providers have different ways of setting up voicemail ... most of them have different input types of codes which you can enter with your phone keypads. This will either activate or disactivate the voice mail. The best thing is to ring them up and ask them for this code. I can help you further but then I will need all your details of your phone provider and I think this will be a longer process than calling them. I hope this helps and if you have any questions please do not hesitate to contact me. Good luck with that. Hope this helps.

Aug 18, 2011 | NorStar Meridian M7310 Phone

1 Answer

I cant get my new greeting on norstar telephone to save.


Chances are you're logging into your voicemail system and pressing the REC button ... that's to record a greeting that you send to someone else's voicemail box. You need to login to your voicemail, go to ADMIN (or dial 8), then select GREET, REC, PRIM, ... should be straight forward from then on. If you have trouble still, send me more details about what you're doing.

Apr 22, 2011 | NorStar M7310 Corded Phone

1 Answer

I have a M7310 Norstar and at this time all features are invalid. What can be done to fix this problem? Cannot access voice mail, cannot transfer calls to a voice mail, etc.


If none of your voicemail features are working(F980- F989) then somethings wrong with the voicemail itsself. Check to see if the power light is on inside the voicemail cabinet. If its lit, then try cycling the power on and off and wait abot 10 minutes to see if the voicemail comes back online.

May 04, 2010 | NorStar Meridian M7310 Phone

1 Answer

*talk busy Norstar M7310


reset your voicemail, power cycle and see if that clears the problem.

Nov 16, 2009 | NorStar M7310 Corded Phone

1 Answer

Our office phone only rings at the front phone, how do we set it up to go to another room's phone before going to voicemail?


You need to get into admin programming and go into lines/trunks, and make them appear and ring. If you have no idea what I am talking about, then I would call someone in to program the system, as you can screw everything up on your system....

Jun 10, 2009 | NorStar M7310 Corded Phone

1 Answer

Need to forward to voicemail without phone ringing.


Transfer to voice mailbox: Feature 986, dial ext. number of phone and release. Call is transferred to mailbox without ringing the phone.

Mar 09, 2009 | NorStar M7310 Corded Phone

1 Answer

Call forwarding for NorStar m7310


You have to know how to get into programming, and it depends on the type of telephone lines you have... if you have regular analog lines, on a out bound call transfer there is going to be line degragation. Meaning that the outgoing call is not going to be of the best quality.

Secondly, you have to see how many telephone lines you have, if you have 3 analog trunks, with a call forwarding to a cell phone, you will be using up 2 lines... 1 incoming and 1 outgoing to your cell. This leaves 1 trunk for incoming or outgoing callers.

Jan 22, 2009 | NorStar M7310 Phone

2 Answers

Resetting company voicemail


Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.

To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message

To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred

To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting



took this from a guide i have, might help you guys out

Jan 07, 2008 | NorStar M7310 Corded Phone

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