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this is normal as there is no switch or sensor. In fact the Royal as well as the Magic and others are counting the number of coffees that you have made between two removals of the dreg drawer. For this counter to reset, you have to remove the dreg drawer while the machine is ON, and remove it for about 10s minimum.
Retry and tell me if it is better.
Hope that helps,
I am assuming you have a double drawer unit DD603. A drawer will not respond when you press Start button for several reasons. Assuming the panel lights are on, there could be a problem with the lid seal motor or the sensor that detects drawer is closed or blocked outlet hose or dirty panel. Take a damp clean cloth and wipe the inside of the drawer door panel. The dishwasher is very smart and checks for the condition of the dishwasher before starting. If turning off the mains power and turning it back on does not change the situation you will need a technician to attend to it.
The dishdrawer is a very sophisticated dishwasher and is very sensitive to dirt collecting inside and in the drain hoses. My suggestion would be to first clean the drawers from inside with damp cloth, especially around the top panel. Buy Finish dishwasher cleaning kit (one for each drawer) from the supermarket. Select longest cycel on dishwasher and run each drawer with the cleaning kit inside as per instructions on the kit. See if this makes any difference.
If it's the deli drawer from the bottom of you refer and you took the entire assembly out at once you will know because it all came apart when you started cleaning it. If it's got two drawers then you now have a piece of glass a frame with legs on it and two drawers. So open the refer all the way, look at the back and the sides where you removed it from, you'll see some groves or ridges or little nubs take the frame by its self and fit it into those places you see, then take the drawers one at a time ( usually the one closest to the door hinge is best to start) and slide them back into place. take your time because like a dresser drawer there is a notch that you will have to work with that's designed to keep you from pulling it completely out when you open it. then place the glass into the frame on top and your done.
the coffee beans are not entering in the grinder disks and since they rotate without coffee the machine understands that their is no beans. You need to clean the grinder disk and grinding coffee funel to bee sure their nothing blocking the coffee movements. Use a vaccum cleaner and try to clean everything in grinder and grinder exits. Try also the machine by regulating thegriding to more gross coffee and when it will start grinding normal then you can udjust step by step back to grinding position you have at the begeining.
I have a DeLonghi Magnifica machine and had a similar problem where the door would pop open itself during the brew cycle. I figured out that there is a movable funnel on the inside of the door (part Z in my manual called a mobile drawer) that was sticking and needed to be cleaned. I had to remove two screws on the top of the door to remove this assembly, then soak it in water to loosen up the coffee deposits. After a thorough cleaning the mobile drawer no longer sticks and the door no longer opens by itself.
Be careful to make sure that you do not lose the little spring mechanism that keeps the mobile drawer in the correct place. I took pictures to make sure I knew how to put the unit back together again. Best of luck.
One of the problems that I see with these units is the Grinder setting. Sometimes the grinder is set too fine for Dark and Oily beans. This setting will ( can) clog up the brew screen after less than 10 cups are brewed. Also, running the cleaning tablets through to create a clean starting point may help you. Try turning the grinder to a slightly coarser setting and try that.
Most likely problem is the drawer close sensor mounted at the back of the housing is faulty. The lock function on these is electronic and unless the controller detects the drawer has closed it will not start the lock motors.
You will have to replace the sensor to make this work. There is a possibility the drawer may have come off the rail and therefore not travel to the end. This can be checked by inspecting the travel of the drawer.
In any case you will have to take the drawer out from the housing. see page 7 step 2 of the installation manual for this. This is for a later model but your model should be similar.