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Refrigerator is not cooling but freezer is working fine

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  • Refrigerators Master
  • 9,472 Answers

What is the complete model number of the unit?

Posted on Dec 04, 2012

  • akknippel
    akknippel Dec 04, 2012

    It GX5SHDXTQ00 and is a Whirlpool Gold French Door Refrgerator. One repair guys asked if it could have been left open overnight; with three little boys, it happens, actually, a lot. So he suggested unplugging for 24 hours and replugging. I will find a home for my food and then go with other's suggestions. I am thankful for any help!!!!

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 9 Answers

SOURCE: my refrigerator is not cooling the freezer is working

please check the rear interior freezer wall to see if there is any ice built up.If yes,that means you have a defrost heater problem.The defrost system consists of 3 components,1)defrost timer,2)the actual heater(which is located right inside the evaporator coil compartment),and 3)a terminating stat(which shuts off the the heater before the heat cycle ends to prevent overheating).There are ways to test this with a volt and amp meter. So,if this is the case,and you need a temporary fix,and I do mean temporary,(3-5 days)you can turn off the fridge for 24 hours and leave just the freezer door open until the ice melts,OR unplug fridge,then remove the interior back panel of the freezer and melt the ice by pouring hot water over the iced up coils(CAUTION:DO NOT POKE IT WITH AN ICE PICK OR ANYTHING,YOU WILL MAKE A HOLE IN THE EVAPORATOR).after ice is melted,reassemble rear panel plug it in,and it will buy you a few days. In a refrigerator, all the cold is produced in the freezer section,then through a small hole in the dividing wall,a small percentage of cool air is blown into the fresh food section.When the coils do not defrost 3-4 times a day like they should,the air cannot pass thru them and no air will be delivered to the fresh food section. Now, if you don't see any traces of ice buildup,you may have the air exchange door in the wrong position.The air door is a little door that determines how much air is passing thru to the fresh food section.Most fridges have the selector with either numbers or letters.Example A-B-C-D-E OR 1-2-3-4-5.Now when this air door selector is in the "1" or "A" position it means the maximum amount of cold air is going to the fresh food section,which in your case,is where you want it to go. Anyway if this is the case with you, after you have made the adjustment,please wait 24 hours to take effect,it's a slow process. I hope these suggestions help you. I know I probably gave more info than you needed to know. Good luck

Posted on Aug 26, 2009

jumptrout51
  • 3361 Answers

SOURCE: the refrigerator section is not cold

Replace the freezer fan motor.

Posted on Feb 21, 2009

Maytag317
  • 1136 Answers

SOURCE: Frigidaire AS-17 does not cool, freezer works fine

Hi, Check the freezer and see if the fan motor is running. Remove the rear panel and check for a frost or ice build up inside the rear freezer panel. Please let me know what you find so I can assist you further.

Vic

Posted on Jun 28, 2009

heatman101
  • 43501 Answers

SOURCE: freezer works refrigerator does not

Hi,
There are a few reasons why the refrigerator part will not cool...here are a couple of tips that will help you to figure out why the refrigerantor is not cooling...

Refrigerator2_bing.gif not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer

heatman101

Posted on May 24, 2010

heatman101
  • 43501 Answers

SOURCE: Hotpoint htr17bb Top Freezer Refrigerator Freezer working, but refrigerator not cooling

Hi,
There are a few reasons why the refrigerator part will not cool...here are a couple of tips that will help you to figure out why the refrigerantor is not cooling...

Refrigerator2_bing.gif not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer

heatman101

Posted on May 25, 2010

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