Question about Lenovo 3000 Y410 Notebook

1 Answer

Dvd drive does not recognize any disks - Lenovo 3000 Y410 Notebook

Posted by on

  • 4 more comments 
  • balakumar586
    balakumar586 Dec 05, 2012

    Hi Brian, when checked on the registry there is no entry for Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak

  • balakumar586
    balakumar586 Dec 05, 2012

    Also as the DVD drive doent read any disks am unable to use the lens cleaner.

  • balakumar586
    balakumar586 Dec 05, 2012

    Also as the DVD drive doent read any disks am unable to use the lens cleaner.

  • Brian Sullivan
    Brian Sullivan Dec 05, 2012

    how old is the dvd player how much work has it done ? might be past its use by date

  • balakumar586
    balakumar586 Dec 05, 2012

    its around 5 yrs old.

  • Brian Sullivan
    Brian Sullivan Dec 05, 2012

    how much work has it done ?

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Lenovo Master
  • 27,725 Answers

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

You might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

If this does not fix the problem it might be a registry problem
"you only need to do the following"
if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


Hope this helps.

if this fails to fix the problem


It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it

Posted on Dec 04, 2012

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My cd drive does not recognise cds


Okay. First of all is it a cd drive in your computer as opposed to a DVD drive? If you put a dvd into a cd drive it cannot recognize the dvd. A dvd drive can recognize a cd, but a cd drive cannot recognise a dvd.

Does your computer actually recognize the drive as being present?
If the drive isn't recognized by the computer try:

power off the laptop
Physically remove the cd or dvd drive
power -up the laptop without the cd/dvd drive
power off the latop and refit the dvd/cd drive
power it up again and see if the drive is
recognized

If the drive IS recognized by the laptop but won't play any disk it's probably the drive itself at fault. You can try gently cleaning the inside of the drive - the optic that reads the disk. However, the usual cause is failure of that optic which read the disk information. It cannot be repaired.

The alternative to fitting a new drive is to buy a portable dvd drive. They connect via a usb cable. Have a look on Ebay

Dec 21, 2014 | Computers & Internet

1 Answer

Computer does not recognize CD/DVD disks in drive. My Windows XP PC has suddenly stopped recognizing disks in my CD/DVD drive. Device Manager shows that both of the listed drives (TST Corp. DVD +RW...


Most likely a problem with the reader on the CD/DVD Drive.

Very easy to swap out a different CD/DVD Drive. Add the new device and see if that resolves the issue.

May 02, 2017 | Computers & Internet

1 Answer

Doesn't recognize cd or dvd disk when inserted in


acer 4520 doesn't recognize cd or dvd when inserted in disk drive

Feb 06, 2010 | Computers & Internet

1 Answer

Cd/dvd isnt recognized in windows xp


There are many compatibility issues still with CD/DVD formats and disk drive manufacturer's.
Check the format of the disk (CD-RW, CD+RW, etc...)
Sounds like the drive isn't recognizing the format this disk was written in. Google CD/DVD format types for a better understanding.

Jan 10, 2010 | Computers & Internet

1 Answer

I'm using lenovo y500 series 4EQ laptop/vista home basic.however my DVD drive (matshita DVD-RAM-UJ-85JS) doesnt recognize dvds, blank DVDs in certain but it recognizes cds that came with the service pack


It may be necessary to upgrade the "firmware" (software residing inside the DVD unit) to recognize the "newest" of blank DVD media.

Each "blank" disk has an identifier electronically written onto the disk -- if the firmware does not recognize that identifier, it needs to be upgraded in order to recognize it.

Check Toshiba's "support" web-site for a firmware update.

Nov 09, 2009 | Toshiba Style Bay DVD-RAM Drive Kit...

1 Answer

Samsung DVD-P380 not recognizing USB disks


the usb flash has to be formated on default file system - fat or the player will not recognize it

Apr 12, 2009 | Samsung DVD-P345 DVD Player

1 Answer

DVD-RW not recognising blank disk


Usually HPs are good with +R DVDs unless things have change over the last year or two.

Whats the model number on your computer?


Aug 09, 2008 | Tablets & eReaders

1 Answer

DVD-RW not recognising blank disk


Did you try a DVD firmware update? Some dvds need new firmware to reconize some DVDs

May 30, 2008 | Computers & Internet

1 Answer

Dell cd-rw drive doesn't recognize when a disk is in it


You need to make sure your drive can read CD-RW. That is a different format than "+" and is not recognized in a lot of drives. Also, what software are you using to burn the document?

Feb 23, 2008 | Dell (313-1220) CD-RW/DVD-ROM Combo Drive

1 Answer

Portable DVD player doesn't recognize DVD disks any more


Laser read head burned out or internally disconnected.

Sep 18, 2017 | Televison & Video

Not finding what you are looking for?
Lenovo 3000 Y410 Notebook Logo

32 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lenovo Computers & Internet Experts

Michael Vincent Cruz

Level 3 Expert

868 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18411 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Lenovo Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...