Question about Televison & Video
The picutre freezes with no sound and if you leave it alone it seems to comes in five minutes or so most of the time. If you channel up or down it sometimes works or sometimes gives you a blank screen.
Direct Tech on the phone is useless, worse than useless. We stayed on the phone with several Reps reading the scripts over and over. Now they will schedule a Tech to come to our home, two weeks from now! Some service, where the number to the Cable Guy?
Monitor your signal strength. watch and see if it falls under 60% at any time. It should always be in the high 80% to mid 90%. If it does drop there could be something interfering witht the dish.
Posted on Jan 12, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Jun 18, 2016 | Humax Televison & Video
Step 1: Check that TV or Stereo is not muted
Make sure that your TV or Stereo has not beed muted and that the volume is turned up loud enough to hear.
Step 2: Reset Receiver
If the issue is only on ONE receiver, unplug the DISH receiver for 10 seconds and plug back in.
Please note: It may take up to 5 minutes for the reset process to be completed.
Step 3: Check Receiver-to-TV Configuration
Check that the wiring between your DISH receiver and your TV is configured properly.
Step 4: Secure Receiver-to-TV Connections
Check that the connections between your DISH receiver, your TV, and any component(s) (VCR, DVD Player, etc.) in between are secure.
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