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DirecTV DVR freezes pictures with no sound

The picutre freezes with no sound and if you leave it alone it seems to comes in five minutes or so most of the time. If you channel up or down it sometimes works or sometimes gives you a blank screen.

Direct Tech on the phone is useless, worse than useless. We stayed on the phone with several Reps reading the scripts over and over. Now they will schedule a Tech to come to our home, two weeks from now! Some service, where the number to the Cable Guy?

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  • EYGCT May 13, 2009

    DVR freezes, the only thing that clears it up is a receiver reset. Sometimes it happens 5 times within an hour. It seems to help to turn off the receiver when not watching TV.

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Monitor your signal strength. watch and see if it falls under 60% at any time. It should always be in the high 80% to mid 90%. If it does drop there could be something interfering witht the dish.

Posted on Jan 12, 2009

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Why is my Humax 4000 very slow, freezing and scrambled saying bad signal.


Check the signal level and quality. Reseat all aerial connections.

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We have a VIP 722 and the second channel is now without sound. We have sound on channel 1 but not 2. Any ideas?


Step 1: Check that TV or Stereo is not muted

Make sure that your TV or Stereo has not beed muted and that the volume is turned up loud enough to hear.

Step 2: Reset Receiver

If the issue is only on ONE receiver, unplug the DISH receiver for 10 seconds and plug back in.

Please note: It may take up to 5 minutes for the reset process to be completed.

Step 3: Check Receiver-to-TV Configuration

Check that the wiring between your DISH receiver and your TV is configured properly.

Step 4: Secure Receiver-to-TV Connections

Check that the connections between your DISH receiver, your TV, and any component(s) (VCR, DVD Player, etc.) in between are secure.

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When turned on a purple screen comes on which says the system is rebooting. Afterwards the screen comes on saying it is restarting the system and will take a few minutes. After about five minutes, the...


Unplug your receiver for two minutes. When the first screen pops up I think it says acquiring satellite info do the following.
With the remote press menu then go to settings then setup then reset and press restart everything .
Just remember to reset your times and settings on the dvr.
It may not work right away, just keep trying, including unplugging the infernal machine!

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Motorola DCH3200 cable box: sound and sometimes video cutting out


Sounds like your SNR is getting too high and causing the signal to overload. A few things can cause this a bad splitter that causes the signal to bleed and introduces noise, or a more common issue is having a weak signal coming from the cable provider and once it goes through a splitter it causes the signal to become to weak to be stable.

Since it sounds like your cable has been working up until recently, you may have had a cable or splitter go bad.

Call comcast and have a technician come out and test the line.

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I have a Humax 9200T 160GB. It freezes after being powered up for 1-2 minutes. I removed the Antenna cable and SCART to TV and it powered successfully for hours. Connecting it back together it freezes...


Removed the aerial cable which enable the unit to operate.
In installation menu selected "Default settings". Once this had completed, I powered down the unit, I added the aerial cable and powered on the unit. Unit then searches for channels and stores them "save" tab. Issue resoved.

Sep 05, 2009 | Humax Televison & Video

1 Answer

My dvr says it's at 43% capacity regardless of new recordings, or anything deleted


Probably just a glitch, have you unplugged the receiver for five minutes and then plugged it back in? That will usually initiate software downloads that can help resolve issues. If this doesn't work, call DirecTV. They can troubleshoot over the phone for free.

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Unplug the DVR for about 20 minutes and then plug it back in. If that doesn't work its probably time to contact DTV for a replacement.

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Unplug it from the power for about 30 minutes and then try again. If it still doesn't work I would call DirecTV and discuss getting it replaced.

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not without a subscription to Directv. after it enters the box it is basicly a Directv signal, it has to show up on the program guide.

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