Question about HP Laserjet CM2320nf All-In-One Color Printer
Starting yesterday, I was unable to print Publisher documents. It prints from every other program but not Publisher. I've rebooted, checked settings, can't find the problem.
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Posted on Jan 02, 2017
SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.
Make sure that the product is turned off.
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.
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Posted on Feb 03, 2009
that is because ur head of ur printing cartridge is damaged.
remove ur cartridges black as well as color
n install only black cartridge n check d blinking of lights on ur printer if it doesn't blinks it's mean ur black cartridge is OK but ur blinking of light on ur printer is same it's mean ur head of black cartridge is damaged
after this process remove the black one cartridge and install the color one cartridge n check d blinking of lights on ur printer if it doesn't blinks it's mean ur color cartridge is OK but ur blinking of light on ur printer is same it's mean ur head of color cartridge is damaged
now take a dry cotton cloth n gently clean ur cartridges head install both cartridges on ur printer n check ur blinking light on ur printer that will work only if u r too lucky other wise u have to purchase a one cartridge.
Posted on May 29, 2011
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