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Lacie failed firmware update - LaCie Computers & Internet

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  • jjlint
    jjlint Dec 04, 2012

    5big 2.5tb (500gb x5) bricked after power failure during firmware update

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  • 1,511 Answers

Too late....you did it now. You forever discharged the original code and replaced it with invalid data that will never work.

Posted on Jan 29, 2014

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1 Answer

Cannot connect to my lacie nas


Have you updated the firmware? there are some know issues with earlier OD Versions, I have included link below to their download page.

Link:

Mar 09, 2012 | Computers & Internet

1 Answer

I have problems configuring my new d2 Network 2 1.5 TB HD. Either using the LaCie Network Assistant or directly the IP address, I get a blank page with the message: Please wait while loading... and it...


Hello, I had similar problem with 2Big Network2 which was freezing the same way. I know the question is old but maybe someone will find this answer useful.

I solved the problem by updating the firmware. It may seem trivial but it took some time to figure out how to do it right.

My firmware was 1.3.7 and I was unable to easily get SSH access.

To upgrade the disk you have to
1. get it recognizable by Lacie Network Assistant. If you have a fixed IP it may not see the disk. To switch your device to DHCP assigned IP you have to reset it to factory settings (without losing data). Procedure from LaCie site works (http://manuals.lacie.com/en/manuals/d2-2big-5big-network2/reset)
  1. Make sure the product is turned OFF.
  2. Press and hold down the front button. Without releasing the front button, turn the product on by pressing the power switch on the rear of the product.
  3. Keep the front button pressed until the front LED becomes solid red, then release it. (The LED should become solid red about 10 seconds after you turn on the product.)
  4. The front LED will blink blue. When it becomes static blue, press the front button once within 5 seconds to confirm reset.
  5. If any of the steps are omitted, the product will boot normally without resetting.
2. you need the LaCie Network Assistant which you can download from here http://www.lacie.com/support/drivers/driver.htm?id=10138
I used 1.5.15 version for windows
3. Once you have the LNA installed it should recognize the disk. However if it doesn't start and says you are missing bonjour service just go to the installation directory and install bonjour.msi
4. At this point you should be able to start LNA which finds your drive. Now you need firmware (capsule file). You can't just load the newest firmware out there. Given fw version can be applied only to certain previous revisions. To check which version you need you have to check your current release. To get your current release open LNA and go to Configuration tab. The current system version is displayed in the bottom-left corner.
I updated mine to next release (from 1.3.7 to 2.0.5).
5. Now you should now to which release you should update. The question is where to get the firmware from if the LaCie support page (http://www.lacie.com/fi/support/drivers/driver.htm?id=10201) does not contain the one you need ? You can use and ftp service (it's not obvious).
Go to ftp://2bignetwork2-update.lacie.com/ (just put this address in files explorer address field) and login with 2bignetwork2 user and 2bignetwork2 password. Then browse for firmware.
6. now assuming you have successfully downloaded the firmware open LNA go to configuration tab and click "Update your NAS.." button. Authenticate with admin user and admin password then browse for the capsule file and begin updating
7. drive will need couple minutes to finish (blinking blue-red) then it will restart and when the light turns solid blue you should be able to get access to the web administration interface.

As other suggested - if you don't want to risk losing data get disk(s) (if in RAID0) and use some linux box or VM to backup data.

Jul 22, 2011 | LaCie d2 Network 2 NAS server (301505)...

1 Answer

When trying to use the lacie network assistant to upgrade firmware to acess the drive I get the message. Lacie network assistant application has stopped working. I have disabled all security stopped...


I also have the same problem, I have loged support call with lacie, but no response as yet... To get you drive back up you need to restore to factory settings.

Mar 23, 2011 | Computers & Internet

1 Answer

My lacie 2big network 2 is not often found on the network during these two last week, Note that it was ok for the 5 pasts month. Today the same thing happen, after waiting for several minutes i restarted...


Hello,
this unit does have some issues with the auto update. It was a good move of you to backup the data on it.
Sometimes, moving to another section of the administration webpage and coming back to the update section will take you to the next step, or you will have to start the update again.
Another option, is to download the capsule file to proceed with the update. It is available on the LaCie website if you are patient enough to find it in the list (look under hard drive downloads)
If the update process still is not working with it, you will have to reboot.
As for your lack of connectivity, it is sometimes caused by the load of the unit, so maybe you can try to make sure the unit is not used beyond its abilities.
If you see no progress. Please provide me with your operating system and the current version of your firmware.
Regards,

Jan 11, 2011 | LaCie 2big Network (2-disk RAID) (301257U)...

1 Answer

I packed my lacie big disk 1tb external on my way back from iraq and now my computer wont recognize it... What can i do???


welcome back home........was you using it on this computer overseas or a laptop.........is the OS the same (windows 98,xp,me,vista or 7) you might have to roll back or upgrade to

if you need to here is the link for update firmware

  • http://www.lacie.com/us/support/drivers/driver.htm?id=10053

Jul 08, 2010 | Computers & Internet

1 Answer

Cano't burn with my d2 DVD+/_RW 22* USB with lightscribe


kindly update the firmware there is no driver avaible as i said for the dvd writer u have but sometimes firmware updates resolve issues

http://www.lacie.com/uk/support/drivers/driver.htm?id=10009
otherrwise let me know what happens when u connect the drive on usb port does it come up in device manager or My computer drives list or not pls tell me in detail

and pls rate me WELL for help

May 17, 2009 | LaCie Computers & Internet

4 Answers

Not showing up on my desktop


I had this same problem. I you are experiencing this problem and you have a Mac. Go to the LaCie web site there is a firmware update for this drive. Download the firmware update application from the LaCie website, start it and follow the directions. It should fix the problem.

Jan 27, 2008 | LaCie 500GB d2 Quadra 500 GB USB 2.0 Hard...

2 Answers

Sony dru-840a firmware


Seems i "downgraded" from a Plextor 716A. My Sony DRU-840A refuses to burn in multi session mode. I bought the retail version of Nero 8. Now i am suggested to update the DRU-840 firmware. Either the firmware update doesn't exist, or its hidden really well on the Sony website.... Maybe i should just throw this Sony away and replace with another Plextor... AHA!!! I think I'll do that!!!!

Jan 06, 2008 | LaCie d2 DVD-RW Burner

1 Answer

LaCie silverscreen Utilities CD-ROM


The OS is hidden in memory, you can clear all files off the machine and it will still work.

The only requirements are the 4 folders:
Firmware
Movies
Music
Pictures

That's it!

New firmware can be found at www.lacie.com

Dec 24, 2007 | LaCie Silverscreen 80GB USB 2.0 - Portable...

1 Answer

LaCie 160 GB Hard Drive


Always start with the simple stuff so check the disks power supply is actually supplying power. If you're in the UK (and in some EU countries) the plug will have a fuse in it, this is also the case with some modern US electrical devises so check the fuse. If the disk is receiving power, unplug it and let it cool down for an hour before trying again. Have you tried both a disk repair and a permissions repair? Odd as it may sound you can sometimes fix a problem like this by running a permissions repair on your Macintosh HD. Next, if you have any third-party maintenance tools installed run complete maintenance on the system as well as the external disk. If non of this helps run the firmware updater for this drive, you can download it from www.lacie.com/uk/support/drivers/driver.htm?id=10053 even if it is unable to update the drive's firmware this will give you more detailed troubleshooting information, so post the result here.

Jul 30, 2007 | LaCie (300740) 160 GB Hard Drive

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