Question about Brother MFC-3240C All-In-One InkJet Printer

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Displays "cannot clean" when installing new black cartridge.

I read the online manual and removed a small piece of torn paper then unplugged it and it still reads the same. I then took all removable pieces from machine and still won,t work. I really need my fax machine for work asap. This is the best fax machine I have had and need it to work ASAP

Please help.

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Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this, is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Posted on Jan 22, 2009


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Posted on Jan 02, 2017


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Printer error 6000

follow this instruction and fix it. God bless you
  • 1
    Make sure that the printer is connected to a power outlet. The power cable should be connected in the back of the printer and to a working electrical socket.

  • 2
    Check that the wire from the printer is running to the correct port on the computer tower. The wire runs from the small, square port on the printer to one of the USB ports on your tower or laptop computer.

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  • 3
    Turn the printer on. Much of your printing failures can be avoided by making sure that the power is turned on before selecting the print command.

  • 4
    Install any updates or replacement software needed to run your printer on your computer. You can get this software from the manufacturer's website and will be notified through your printer drive if there is something new to download.

Feeder Problems
  • 5
    Pull out all of the paper supply in the printer and make sure that all pieces of paper are flat and whole. Any folded corners, crumpled sheets or torn pieces should be thrown away.

  • 6
    Check the size of the paper you are using and check the paper guide on the supply to make sure the paper is the correct size. The paper guide is the small plastic clip that holds the paper steady in the feeder.

  • 7
    Open the cover of the printer and make sure there is no paper stuck within the feed rollers. You should pull out the jammed paper if there is any, including any little torn pieces that may be stuck inside.

  • 8
    Clean out the feed rollers with compressed air to remove any dirt inside the printer and refill the paper supply.

Ink Problems
  • 9
    Check the ink levels in your cartridges to see if you have to replace the ink. You can do this through the control panel of your printer software. If you don't know where to find these controls, just search your computer for 'printer drive'.

  • 10
    Open the cover of the printer and wait for the ink cartridges to stop in front of you within the printer. This will allow you to take them out and replace them with full ones.

  • 11
    Pull the cartridges out of the printer. The number of cartridges and how to remove them will vary with your model of printer, but usually there is a small clip holding the top edge of the cartridge in place. Just push this clip back and pull the ink out.

  • 12
    Pull the protective seal off the head of the new ink cartridge. This is where the ink comes out and when you pull off the seal it will allow the ink to descend.

  • 13
    Drop the ink cartridges into the printer and push each cartridge into place. If there are clips you will hear them click when the cartridges are in place.

  • 14
    Run a diagnostics test on your ink heads if your ink problems persist after refilling the ink. This will help you clear out the heads.

Read more:

Jul 18, 2013 | Canon iP2700 Inkjet Photo Printer

1 Answer


You can try the following steps....

Turn on the printer and lift the top cover. Wait for the print cartridges to move to the center of the printer. Tilt the cartridges forward and carefully lift them out of the printer.

Dip a cotton swab in warm water and clean the metal connectors on each print cartridge thoroughly to remove all paper dust and ink residue. Continue cleaning the cartridges with new swabs until the swab comes away clean.

Vacuum the interior of the printer with a small vacuum cleaner like the kind used to clean and service computers. Continue cleaning the printer until no more ink residue and paper dust are found in the interior.

Wipe the inside of the printer with a soft cloth to remove any remaining residue. Reinsert the print cartridges into the printer, making sure they are secured with a click, and close the lid.

Remove all paper from the paper tray and flip the tray down so you can clearly see the inside of the printer. Direct a flashlight into the printer interior and look for any torn pieces of paper.

Grasp any torn paper firmly with the tweezers and pull it straight out of the printer. Examine the printer interior again with the flashlight to ensure there is no more jammed paper.

***If you need any technical help on printer then you can reach at here

Mar 06, 2013 | HP DeskJet Office Equipment & Supplies

1 Answer

The printer is reading paper jam pull out process unit remove paper open rear cover and remove paper close rear cover set process unit and close front cover

Have you checked inside the printer, look to the right of the cartridge carriage sometomes small pieces of paper get torn off by the carriage and can get lodged over on the purge or home positon of the printer, it would also help to know what printer model this issue is with,

Jun 29, 2011 | Office Equipment & Supplies

1 Answer

Once I turn my printer psc 2410 photosmart on it makes an annoying sound like if something is stucked and freezes staying on the clock sand mode . What should i do?

During printing, the HP product makes unusual or loud noises. You might describe the noise as grinding, squeaking, or screeching.
    Step one: Clean the rollers in the back of the product
    1. Disconnect the power cord from the back of the product.
    2. On the back of the product, find the rear door.
    3. Squeeze the tab or tabs on the rear door, and then pull the rear door toward you to remove it.
    4. Open the rear door on newer Photosmart, Officejet, or PSC productsInside the back of the product, rotate the paper rollers with your fingers to make sure that they can turn freely.
    5. Rotate the rollers located on the inside of the rear door to make sure that they can turn freely.
    6. Remove any torn pieces or scraps of paper that you can see.
    7. Dampen a clean, lint-free cloth or swab with distilled water, and then wipe the paper rollers inside the product and on the inside of the rear door clean. Rotate the paper rollers with your fingers to clean all the way around them.
    8. Reattach the rear door. Make sure that it snaps into place.
    Step two: Clean the rollers in the front of the product
    1. Lift the cartridge access door to access the front paper rollers in the product.
      NOTE: On some Officejet models, you might need to close the document catcher. Then, look in through the front of the product to access the front paper rollers.
    2. Inside the front of the product, rotate the paper rollers with your fingers to make sure that they can turn freely.
    3. Remove any torn pieces or scraps of paper that you can see.
    4. Dampen a clean, lint-free cloth or swab with distilled water, and then wipe the paper rollers clean. Rotate the paper rollers with your fingers to clean all the way around them.
    Step three: Clean the small rollers Dampen a clean, lint-free cloth or swab with distilled water, and then wipe the small rollers, also called the pinch rollers, clean. The pinch rollers are the small metal rollers directly above the paper rollers. Rotate the pinch rollers with your fingers to clean all the way around them.
    NOTE: Do not clean the carriage rod. Removing or damaging the lubrication on the carriage rod can cause the product to make more noise. Figure 9: Carriage rodc02203348.jpg Step four: Clean the cartridges
    1. Connect the power cord to the back of the product, and then press the Power button (c01602202.gif ) to turn on the product.
    2. Open the cartridge access door. Figure 11: Lift the cartridge access door on newer Officejet, Photosmart, and PSC productsc01940403.gif
    3. When the carriage stops moving, disconnect the power cord from the back of the product.
    4. Press down on each cartridge to release it from the carriage, and then pull it toward you out of its slot.
      NOTE: You might need to lift a cartridge latch before you can remove the cartridge from the product. Press down on each cartridge to release it
    5. 1 - Tri-color cartridge 2 - Black cartridge
    6. Dampen a clean, lint-free cloth or swab with distilled water, and then wipe any ink or debris from the copper-colored electrical contacts on the cartridge.
      CAUTION: Do not touch the ink nozzles or the electrical contacts with your fingers. This can result in clogs, ink failure, and bad electrical connections. Figure 13: Clean the copper-colored electrical contactsc00617184.gif 1 - Electrical contacts 2 - Ink nozzles Figure 14: Do not touch the copper-colored electrical contacts or the ink nozzles Place the cartridges on a clean sheet of paper, with the nozzles facing up.
    Step five: Clean the electrical contacts inside the product
    1. Dampen a clean, lint-free cloth or swab with distilled water, and then wipe any ink or debris from the electrical contacts inside the carriage
    2. Let the cartridges and carriage sit for 10 minutes to allow them to dry, or use a clean, dry swab to dry the contacts.
    3. Slide each cartridge into its slot at a slight upward angle, and then press firmly until you hear the cartridge click into place.
      • Install the tri-color cartridge in the slot on the left.
      • Install the black cartridge in the slot on the right.
      I hope this helps you!

May 26, 2011 | HP PSC 2410 All-In-One InkJet Printer

2 Answers

Hi, how do fix a paper jam? 1st page printed ok, 2nd page jammed. I pulled it out backwards but the centre of the page was torn and a small piece missing. I can't see where I can clear that small piece of...

Unplug the power cord and open the cover and remove the TONER and try to look I inside around the roller and try to manually roll the roller and if you can see the paper try to pull is slowly.

Have a nice day and do not forget to rate please...!

Feb 11, 2010 | Brother HL 1240 Printer

1 Answer

Heavier weight resume paper was apparently misaligned and started to jam printer. I pulled paper out and now carrier is stuck in middle, the power button and paper jam button both blinking. I tried...

Although you got the paper out of the printer, there may still be some small pieces jammed under the print head. You may have to manually move the print head to get at the small pieces. You need to make sure the printer is unplugged before you try this. Once the carriage seems to move freely plug the printer back in, it should move to the right where it will come to rest. You should go through the change ink process, but just take out the one that's already in there and then put it back in again. Also run the head cleaning, alignment, and print test utility before attempting to print. If you still are having problems there may still be pieces of paper stuck in the print head. In that case repeat the process again. I hope this helps you.

Have a great day!


Apr 13, 2009 | HP DeskJet 5550 InkJet Printer

2 Answers

Samsung sf- 360 - removing jammed paper

There may be a small piece of torn paper holding the sensor.
1. Try loading a piece of paper and selecting 'paper feed'
It may take a couple of goes.
2. Try the same with thin card.
3. with the machine switched on remove the power cord.
4 Discover the 'Reset' routine for this particular machine.- It may be
in the manual if not look up
then in the field type the make/model

Jun 13, 2008 | Office Equipment & Supplies

1 Answer

Error code E00003-0000

The film (plastic) film is probably torn from a piece of paper that got jammed between the upper and lower section causing an overtemp lockout condition.
1. Remove left paper door.
2. Remove conector rear plastic(black) and fuser shields(2) screws holding fuser cover shield and unplug (3)connectors,2on the rear and a small one on the front lower right of fuser unit
3. Remove (2) assemlbly mounting screws one at rear and one
on the front sides.
4. remove unit and purchase new complete unit from cannon
5.Installed new fuser by reversing above steps.

May 28, 2008 | Canon (6981A002AA) for imagerunner 2200,...

1 Answer

Black ink splattering the sides of the paper

remove ink cartridge wipe off print head area with rubbing alcohol
applied to a microfiber cloth

Jan 17, 2008 | Epson Stylus CX6600 All-In-One InkJet...

2 Answers

HP 1220c problem

Did you try both cartridges? Sometimes a fried circuit on the color cartridge will cause a out of ink on the black even when the black is new. Double check that you are using the correct cartridge for the printer. and look at the copper/gold contacts in the printer where the cartridge goes. look for dried ink or tears. Clean with a Q-tip dipped in water. CAREFULLY. If it's torn.... enjoy your trip to walmart.

Aug 28, 2007 | HP DeskJet 1220c InkJet Printer

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