Question about Dymo LabelMANAGER 450 Printer

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Knife is stuck in the cut position

This is causing tape to bind - the knife will not return to the neutral position

Posted by Anonymous on

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Posted on Jan 02, 2017

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SOURCE: Does not cut through the tape

Here is what Dymo has to say about this issue:
https://global.dymo.com/enUS/RNW/RNW.html?pg=std_adp.php&p_faqid=68

Here is the text in case the link drops:
Question Why can't I cut the tape after printing a label?
trnsp.gif Answer Every time a label is cut, residue from the label's adhesive remains on the cutter blade. This is a normal occurrence when the LabelMaker is used frequently. It is important to regularly clean the cutter blade in the cassette compartment with either the special brush delivered together with the LabelMaker (located in tape compartment door) or a cotton tip swab and a soft solvent (e.g. alcohol).
If the solution above does not resolve the problem, check for tape path obstructions. If the problem persists, please contact DYMO Technical Support to obtain a Return Material Authorization (RMA) number. To obtain an RMA number, scroll to the top of this page and click on the Ask a Question tab. Make sure to include your full name, address, shipping, and contact information.




-Hope this helps

Posted on May 19, 2008

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