Question about Canon PC-795 Copier

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Hp Digtal Color 610 printer

I am getting an error of; "SCANNER FAILURE". I have tried cleaning the scanner assembly, however the error still returns. I can make copies,however if the copier sits for more than 5 minutes, I get this error. Thank you for any assistance, Jesse J. Aguilar

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This is the scanner unit inside the printer, needs to be replaced.HP's weakness with Multifunction machines.

Posted on Jun 10, 2007

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1 Answer

5120 code error


Any of these error codes (51.20 51.21 51.22 51.23) points to a failure with one of the laser scanner assemblies on the HP Color LaserJet 4610 an 4650 series. To solve these error codes, replace the corresponding laser scanner. Sometimes when the laser scanner fails you will also hear loud noises (often higher-pitched noises like screeching sounds); the noises can be another sign that the laser scanner needs replacing.
laserscanner4600_small.jpg

51.XY
PRINTER ERROR
For help press
alternates with
51.XY
PRINTER ERROR
A printer error has occurred.
X Description
1 beam detect error
2 laser error
Y Description
0 no color / black
1 Press to continue.
2 Turn the printer off and then on.
3 Reseat the connectors between the
laser/scanner and DC controller PCA
(J1009 - J1012).
4 Replace the defective laser/scanner
assembly. Calibrate the printer after
replacing the laser/scanner.

Mar 17, 2014 | HP LaserJet 4650n Printer

1 Answer

Hp m1522nf: Keep getting scanner error5. Don't use the scanner but not I can't copy with this error.


Hello !
I worked with those printer for 2 years...
This scanner error 5 you are getting is hardware failure on the scanner assembly
I would recommend you to try updating the firmware to the latest version, but most of the time its not going to work.
Now heres the best solution:
If the printer its under warranty (1 year after purchase date) just call hp tech support and you can get a replacement for $69 US dolars
its better than buying the scanner assembly
If the printer its out of the 1 year warranty, theres a service note for this specific issue that will extend your warranty 1 more year, that means 2 years warranty if the problem is a scanner error 5

Hp tech support phone number is 1 800 334 51 44

If you have any other question just contact me at :

eliteprintersolutions@hp.com

Jul 02, 2010 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

Error code: "Scanner failure"


Hi
if your 7130 is showing "scanner failure," try resetting the date/time


If that fails, then your trouble's the motherboard, not the scanner assembly

I suggest you to get help from hp to replace the mother board of scanner



If this helps you please do a vote



Feb 26, 2010 | HP Officejet 7130 All-In-One InkJet...

1 Answer

I have an hp digital copier, stand alone, not connected to any computer. When I turn the power on the warm up message lasts for a long time. It then tells me there is a scanner failure and will not print....


Hello.

Give this a try (from HP Support):

The Scanner System Failure error occurs if the scanner bulb is not being heated up to the correct temperature or there is some other issue with the scanner hardware. Verify that the scanner bulb is lit.
Power cycle the all-in-one product and see if the error comes back. Perform the steps given below to power cycle your all-in-one product.

1. Shut the computer system off, then disconnect the all-in-one product from the power source. Leave the all-in-one product disconnected from the power source for at least one full minute.
2. Reconnect the power, then restart the computer system.

If it does, take it off of any power strip and plug it directly into a wall power outlet. The power strip may not be supplying enough power to the product. Cold ambient room temperatures may also cause this
error. Try moving the unit to a warmer room and see if the error reoccurs. The unit will need to be serviced if the bulb does not come on.

Perform a semi-full reset by following the steps given below:

Caution: A semi-full reset will reset or clear the following information:

* Return the user settings to the factory defaults
* Delete language and country settings on some models
* Fax logs
* Fax headers
* Fax speed dial information

Hope this helps.

Feb 07, 2010 | HP 610 Color Copier

2 Answers

Scanner 5 Error Printer in shop but unable to get new parts


The solutions for this are posted elsewhere on this site, look for "Scanner Error 5". Basically, it's one of several things that can be cleaned or adjusted without having to replace the entire scanner head. If it does need parts they should return the printer to you until the parts are available. This error does not prevent you from printing. Even though the printer shows the error message and tells you to cycle the power, you don't need to. It will still print with this error. Find a repair shop with someone who knows what they are doing, or get a #10 Torx screw driver and fix it yourself.

Read the other thread. Could be dirty mirrors, dirty or crooked film sensor strip, or bad light bulb, all of which can be easily repaired.

Jul 23, 2009 | HP LaserJet 2840 All-In-One Printer

1 Answer

Scanner failure message


dont worry
just install it in ur pc and just setup all setting to its default

Mar 18, 2009 | HP 610 Color Copier

5 Answers

52 scanner error


HP LASER PRINTER ERROR CODE 52 – INCORRECT SCANNER SPEED ERROR


HP LASER PRINTERS 2, 2D, 3, 3D

1. Defective cable laser scanner to dc controller. 

2. Defective laser scanner assembly. 

HP LASER PRINTERS 2P, 2P+, 3P 

1. Bad scanner motor. 

2. bad dc controller. 

HP LASER PRINTERS 3SI, 4SI, 4V

1. Faulty cable assembly. 

2. Scanner motor problem.

3. Defective laser scanner assembly.

4. Defective dc controller. 

HP LASER PRINTERS 4, 4+, 5 

1. Faulty laser scanner cable. 

2. Defective laser scanner assembly.

HP LASER PRINTERS 4L, 4P, 5P, 5L, 5SI 

1. Temporary error. Scanner startup failure.

2. Improperly fitted scanning assembly.

3. Scanner cable problem.

4. Defective laser scanner assembly.

5. Defective dc controller board.

HP LASER PRINTERS 1200, 2200, 3100 FAX, 3200 FAX, 4100

1. Temporary error. scanner rotation error.

2. Replace contact image sensor. 

4. Replace laser scanner. 

5. Replace cables to laser scanner and engine board
HP LASER PRINTERS  1100, 2100, 4000, 4050, 8000
1. Scanner start up error
2. Replace scanner cable to the D.C. controller and back to scanner. Or replace scanner cable from engine board to scanner ***'y.
3. Replace scanner ***'y.
4. Replace the engine board.
5. Replace the D.C. controller only on the 8000.
HP LASER PRINTER 2300 ERROR 52.X
1. A temporary scanner start up error.
2. This can also be the shutter tab on the print cartridge. Replace the toner cartridge.
3. Replace the scanner ***'y.
4. Replace the engine board.
HP LASER PRINTERS 4200, 4300 ERROR 52.XX
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
HP COLOR LASER PRINTER 4600, 5500 ERROR 52.XK, 52.XC, 52.XM, 52.XY
1. Error code K - No Black Color.
2. Error code C - No Cyan Color
3. Error code M - No Magenta color
4. Error code Y - No Yellow color
5. Replace laser scanner ***'y
6. Replace the D.C. controller ***'y
HP LASER PRINTERS 5000, 5100
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
4. Replace cable ***'y from scanner to D.C. controller.
HP LASER PRINTERS 8100, 8150
1.Laser scanner error/start up/rotation error
2.Replace laser scanner ***'y.
3.Replace D.C. controller board.
4.Replace cable ***'y from scanner to D.C. controller

HP LASER PRINTER 4500, 4550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner. 
3. Replace D.C. controller ***'y
HP COLOR LASER PRINTERS 4600, 5500
1.Laser scanner error/start up/rotation error.
2.Take the toners out and reseat them, or replace them
3. Replace laser scanner ***'y
4. Replace D.C controller board.

HP LASER PRINTER 8500, 8550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner motor.
3. Replace D.C. controller ***'y

HP LASER PRINTER 9000 

1. Temporary laser scanner error/start up/rotation error

2. Replace laser scanner.
3. Replace upper cable guide assembly.
4. Replace DC controller. 

Oct 22, 2008 | HP LaserJet 2840 All-In-One Printer

1 Answer

Scanner error


sounds like a bad power supply or hvt, have it checked out, can be dangerous

Dec 02, 2007 | HP 610 Color Copier

1 Answer

HP Digtal Color 610 copier


check that the long light bulb turns on...try bypassing the "door open" switches to do this.

Jun 08, 2007 | Canon PC-795 Copier

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