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My machine is saying clean pump but i dont know how and where it is located i have a whirlepool 6th sense A+.. please help!

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  • Whirlpool Master
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What is the complete model number of your unit?

Posted on Dec 04, 2012

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Posted on Jan 02, 2017

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SOURCE: clean pump!

remove bottom panel torx or 7 mm nut driver needed.pump has "knob" turn counter clock wise ..have plenty of towels handy to unlock door first reach up to bottom of door lock tear shaped plastic tab pull down door will open

Posted on Apr 28, 2008

  • 6277 Answers

SOURCE: light on machine says clean

Hi from retired Englishman in SW France,
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Posted on Jun 14, 2011

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remove bottom panel torx or 7 mm nut driver needed.pump has "knob" turn counter clock wise ..have plenty of towels handy to unlock door first reach up to bottom of door lock tear shaped plastic tab pull down door will open

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i have a whirlpool 6th sense washing machine, it has come up with clean pump, does anyone know where the pump is on the machine, as i have lost my instruction manual.

regards

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