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Polaris 380 Back up Valve- how often do these fail, on average?

Posted by Anonymous on

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  • Polaris Master
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If it keeps on backing up bad it should run forwards about 190 sec then kick in then out

Posted on Apr 23, 2016

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Posted on Jan 02, 2017

  • 128 Answers

SOURCE: having problem with polaris 380 not moving. just

If the wheels are spinning independently you have broken drive belts. The hose swivels are leaking also which could lower the pressure to the head.

Posted on Aug 23, 2009

  • 990 Answers

SOURCE: My polaris 380 wheels won't turn. the belt is

If the wheels don't turn there may be sand in the notches on the wheels, the notches may be worn off, if their is sand or dirt in the paddel wheel jet that will keep the unit from turning and again no wheel movement. All of these problems they can check in your local pool store. Stores will generely check your unit out and fix what is needed for just the price of parts to fix it when you bring it into the store.
If you have no water flow to the unit this will also stop things from working so be sure to check your finger screen before you do anything.

Posted on Aug 25, 2009

  • 106 Answers

SOURCE: How long should the hose be on a Polaris 380 from

One hose length longer than the longest run

Posted on Jan 14, 2010

  • 990 Answers

SOURCE: where in the feed hose do you put the backup valve

About 18" to 3' up the hose from the head.

Posted on Oct 10, 2010

jharwell668
  • 640 Answers

SOURCE: which pressure should i use on uwf polaris assembly 380

It might not be your booster pump. First, check the filter screen and clean if necessary. Often, this is the only problem when these pool cleaners are having problems. Clean the skimmer, pump, and filter also. You will also want to check all connections and hoses to make sure that you don't have a leak.

Posted on Feb 02, 2011

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Related Questions:

1 Answer

Why on a polaris 380 would water pour out of pressure relief valve and not make it to vacuum


check inline filter or check to see if hose is collapled sometimes the bend where they go into the polaris

Jul 12, 2014 | Polaris 380 In Ground Pool Cleaner

1 Answer

Polaris 380 wheels won't back up


open up unit check hoses on inside if they are off put on and zip tie

Jul 21, 2012 | Polaris 380 In Ground Pool Cleaner

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I have a polaris 380 which has stopped working and the pressure relief valve is opening. The inline filter appears to be clean, but I am thinking that there must be an obstruction in the polaris nozz


pressure relief valve on sidewall check oring make sure fitting has both tangs if missing replace if ok see if inside Polaris there is a obstruction

Jul 15, 2012 | Polaris 380 In Ground Pool Cleaner

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Have had my current Polaris 380 for around 6 years. Nothing has changed...but suddenly the cast to my backup valve split 3/4ths of the way around above the threads. Replaced with backup valve from...


It is likely a coincidence but you may have a restriction of the water downstream from the device. This would cause a higher pressure and might therefore add to the stress on the backup device. Regardless of the cause you still need to new backup valve or a new part to replace the part that split. They are not hard to replace if you can get it apart.

If you have trouble getting it apart you can bring it down to Leslies Pool Supplies and they can put it back in order for just the price of parts.

I hope this helps.

Sep 04, 2011 | Polaris 380 In Ground Pool Cleaner

1 Answer

Have had my current Polaris 380 for around 6 years. Nothing has changed...but suddenly the cast to my backup valve split 3/4ths of the way around above the threads. Replaced with backup valve from...


I think it is a coincidence. On the other hand, there could be a restriction downstream causing the pressure to be too high. I would check for this but either way you will need to buy a new one. I hope this helps.

Sep 04, 2011 | Polaris 380 In Ground Pool Cleaner

2 Answers

Where in the feed hose do you put the backup valve for a 380 polaris pool cleaner


Exactly: No more than 3' from the head.
And that first section of hose is the "Soft" Clear style. The Back up Valve will be installed on it... And that hose should be no longer than the deepest part of the pool.
See pic, back up valve inside the square outline...


in-feed-hose-put-backup-valve-di2jpn2pb5nzkrgf0hzbmyq5-4-0.png

Oct 10, 2010 | Zodiac POLARIS 380 HEAD/HOSE INGROUND POOL...

1 Answer

Having problem with polaris 380 not moving. just replaced back-up valve and having a different problem. there are three small devise on hose that are spraying water.


If the wheels are spinning independently you have broken drive belts. The hose swivels are leaking also which could lower the pressure to the head.

Jul 08, 2009 | Polaris 380 In Ground Pool Cleaner

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