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Thanks for using FixYa.Connect the Ipod with the iTunes and then delete all songs from your iTunes library and then sync your ipod with the iTunes, this will erase all the songs from your ipod.
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Tracks must be transferred using the Musicmatch Jukebox software supplied with the player. You cannot drag & drop from Windows, even though the player shows up as a removable drive. Musicmatch transfers the tracks, and alkso updates the file list on the player. If the tracks aren't on the file list, the player will ignore them.
Also, you need to have Windows XP and Windows Media Player 10, as Musicmatch uses drivers from version 10.
If you have Windows Media Player 11 installed, you will need to uninstall it to roll back to version 10.
If Musicmatch still doesn't transfer correctly, click on options / tools, and make sure that the device is recognised as "GoGear" , and not "Removable drive"
Go out and sell it on ebay. Say only one problem with it. And under description say special software needed to use correctly. make sure it is at a low price and yoou put correctly, cuz half th people on ebay dont use the things correctly.