Question about Dell Inspiron 8500 Notebook

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I have a dell 8500 lattop that will not boot up

Machine keeps looping to xp screen will not go any futher. i to reformat just get letters scrolling. can you help? or do i need a new harddrive?

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  • Calvinrueb87
    Calvinrueb87 May 11, 2010

    please clarify what you mean by " i to reformat just get letters scrolling" Did you try to reformat the drive? and how? if not, try pressing F8 while before you see the windows XP screen and select safe mode. Then check the event logs.

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  • 40 Answers

It really doesn't sound like you've had one decent answer here. This is more then likely a software issue. Unfortunately without the restore media you're limited in what you can try to do to resolve this issue.

Posted on Jun 16, 2015

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Posted on Jan 02, 2017

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Then you will need a Windows XP CD.. Just put the windows xp formatting cd in cd-drive and restart computer...
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If your computer was reformatted earlier or the original boot record was replaced this would happen.

What you can do right now is insert the dell recovery cd in the drive and restart the computer. it will ask you on the screen to press any key to boot from cd press any key and the reinstallation formatting options would appear on the screen.

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