Question about Bose SoundDock digital music system Docking Station for iPod - White (35703)

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Bose IPod Docking Station Remote not working

I did just change the battery, thinking that would solve the problem, but still NOTHING . . . Any ideas?

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  • Anonymous Jan 13, 2009

    i just bought a new battery too, and the remote still doesn't work.

  • Anonymous Jan 24, 2009

    Same thing changed the battery, and still NO results. Can anyone give advise or help solve the problem(remote problem, receiver problem, or unit problem)?

  • MHERDA Feb 28, 2009

    VOLUME CONTROL ON REMOTE WORKS BUT THE REST OF THE FEATURES ON THE REMOTE ONLY CAUSE THE BOSE UNIT LIGHT TO FLASH BUT NO CHANGE ON IPOD. BOSE IS SENDING OUT A NEW REMOTE TO START TROUBLE SHOOTING THR PROBLEM.

  • Anonymous Mar 21, 2009

    remote control will not work this the ipod.

  • will123456 Apr 10, 2009

    I had the same problem and tried the solution suggested by adlerpsy I didn't have a can of air so used a bicycle pump! it worked a treat. Thanks adlerpsy

  • westfall513
    westfall513 Feb 08, 2012

    Using a hair dryer - no heat - and blowing around the grill for a minute or so worked. I am not sure where the remote sensor is, but I leaned the Bose so that light reflects off of what's behind the grill and you can see what appears to be one or two areas that look like the sensor. Concentrate the air on them, problem solved.

  • Malcolm Petrie
    Malcolm Petrie May 30, 2016

    I used the small brush tool on a dyson cordless vac. So that's what it is used for :-)
    Worked perfectly, many thanks for the tip.

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I had the same problem. Very frustrating. Tried everything. Discovered the solution. The device that the remote control sends a signal to is located inside the grill of the SoundDock. The receiving device has a lens (which we can't see since it is hidden inside the grill). It can get dust on it that interferes in the signal being received and the remote can then only adjust the volume up and down but no other feature. I sprayed my grill with a can of air. Not being sure exactly where the device is, I sprayed the entire grill, being careful to spray from six inches or so from the grill. Just like that - the remote then was immediaely fully functional and I have ever since been able to use all of the remote's functions. Steve

Posted on Mar 21, 2009

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Battery in Nano won't charge while in Bose docking station.......any ideas?

Posted on Mar 19, 2009

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To expand on lskhn's solution. If the light is not coming on and the battery has alread been changed it may be the connection. I fixed mine by folding aluminum foil three thicknesses and slid the battery in on top making a better connection to the lead that goes to the flat of the battery. I was able to hold the foil in the right distance with excess and then removed the excess once the battery sled was in place.

Posted on Dec 09, 2010

  • mikeylikes Dec 26, 2010

    Take the battery out and with your fingernail stretch the spring out a little so it will push the battery up more. Did the trick when the remote wasn't working out of the box brand new.

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Very cheap replacements on e.bay about £7 last time i looked

Posted on Jan 22, 2009

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Have you tried another Ipod in the dock? I tried another Ipod and everything worked perfectly, seems like it is an Ipod issue and not a Sounddock issue on mine

Posted on Aug 15, 2011

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Hey...dnt worry....I had the same problem
The Bose Remote is light sensitive...and it does not work with a lot of ambient light.....try switching the lights of ur room and see!!,:)
-Rohit

Posted on Jun 01, 2011

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Some time the connection to the battery is bad maybe try a metal shim to make the connection more solid.

had same problem replaced batter no change started to press the play pause hard and managed to push the battery closer to the metal.

Posted on Oct 28, 2009

  • Alexander Kahn Oct 18, 2013

    I must have been drunk when I wrote this... It makes almost no sense lol

  • Alex Kahn
    Alex Kahn Jul 15, 2014

    Bah!

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Found the same problem and worked out the ipod wasn't in the cradle properly, it was playing sound but no control from the remote (RWD, FFD etc) just wiggled it in the cradle a bit and it works fine now..

Posted on Nov 13, 2012

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I popped the grill off after using a hair dryer on cool didn't do the trick and cleaned the sensor(surrounded by black foam material) with Vodka. Works like it's supposed to now.

Posted on Apr 25, 2010

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