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You got me wondering about a fan I have with an enclosed bowl-like light fixture (I don't know how closely this resembles your model, but bulb access is not immediately obvious on it either). I looked on top of the light section and found a #2 Phillips screw on the top plate of the light fixture near the rim. It seems likely that loosening or removing it will let the bowl come out at the bottom of the fixture so you can get at the bulb. You will probably need a short-handled screwdriver to get in under the motor housing. There are also three #2 Phillips screws going into the side of the cylindrical section below the fan blades at the bottom; this section has the fan and light chain-operated switches attached to it. Those probably attach the entire light fixture to the rest of the fan.
I believe there are four nuts that hold the decorative wood around the glass that has to be removed first. Then, you probably twist the glass off or loosen some screws. If that doesn't work then call Casablanca @ 1-800-715-0393
why not, cant you figure out how to change a light bulb? Look carefully at the way it is made, look for screws to remove a plastic or glass cover to get access to the downlight ,which i assume is a light that points down. worst case senario is you have to read the owners manual under how to change the light bulb or call up customer service and ask them how or at least how to call techinical service. In all fairness , a down light may not be a light bulb that points down , but some kind of compact flouresent light bulb. check if vaxcel has a web site. they might have instructions on how to change a down light bulb.
I have a casablanca intellitouch ceiling fan and if you change a bulb while the unit is powered on you ruin the control board. The control boards are expensive but easily replaced by a diy-er. I think I have encountered this problem twice. These fans are very well made and in the past I decided it was worth repairing. However with the new fan technology out there it would be wise to shop around and weigh your options.
I would like to help you with this, But with out looking at the light/fan I can't. So what you can do is find the make and model of the Light/ Fan go to there website and email there tech support. # 2 go to Home Depot and ask someone that works in the fan area to help you out.# 3 If you like email me a picture of the fan/ light in four different places, and I'll be able to help you out. email@example.com. My name is Jason