Question about Creative Labs ZEN Vision:M Digital Media Player
It was working fine one day. Was getting out of the car and went to turn it off and It froze and then started saying ''firmware problem'' it got warm and didnt turn off till a few hours later. then it would only come on to show that ''firmware problems''. So i charged it , and then left it. Now it wont come on at all. the blue like at the ''on'' button at the top will flicker . then stop and the screen does nothing. I have already tried the ''reset '' at the bottom. it does nothing.
I have already been to the creative website for support but it does nothing and tells me nothing to relate to my problem and they dont give you anyway to contact them. I had a phone number but it no longer works. An this is happening after my warranty is no longer active!!
Could some one help me! This thing is in great need. I am getting ready to go on a super long trip and need this baby back in working condition. i have the recovery tool download from the website , but without getting the mp3 player to turn on. it does nothing for me.
Any answers?? or idea's??
Hold the on button on for 10 seconds then press the reset button and hold for a good 5 seconds. It'll come up with a screen option where you can choose to format, reboot, clean up etc. I chose to format mine, then reboot. it resets, rebuilds and then is fine to load all your stuff back on it.
Posted on Jan 13, 2009
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Posted on Jan 02, 2017
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