Question about Acer Aspire 5315 Notebook

5 Answers

I bought norton ,then uninstalled some games my laptop stuck on a

Programme,so i tried switching my laptop off and restarting it again,i dont no what iv done but know when i turn it on it goes to the acer sreen says press F2 for setup and if u dont press it quick enough it then says press OS and starts making a high pitched sort of whistle iv managed to press F2 and i get a menu which says something like info,menu,security,something else,could be something to do with rebooting,and exit,but all it lets me do really is put my password in then it goes to a blank screen with a small white line in the top left corner.Iv looked everywere for my manual and i cant find it,please can you help me get my screen back on so i can use my laptop again,its the same model as im using now,im using my nephews laptop.please help me???????

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5 Answers

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  • Master
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When u press f2, it brings u in cmos set up :)



Dot worry !!!! Chillz....

Do not play with any settings....


There wld be an exit key there ....or might be many options.....


Start windows normally

With command

safe mode d bla blah.....



Click on "Start windows Normally"...


Take Cre.


Posted on Jan 11, 2009

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  • Master
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Hi and welcome to FixYa,

Initially, the laptop is not recognizing the hard disk. Go through the process of rebooting again and press F2. Verify that the CMOS/BIOS auto detects the hard drive and that it is set as the priority boot device.

Pls post back result(s). Good luck and Thank you for using FixYa.

Posted on Jan 11, 2009

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You need to reinstall the system , either using Windows setup disk or using computer recovery disk.

Try first unplugging power cable and removing battery for ten minutes, then connect everything back, if that does not work, reinstall /Windows.

If you do not have windows disk, the job can be done at a repair shop for a small fee.

Posted on Jan 11, 2009

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  • Master
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Do you have boot disks for either computer? if not make a set off your nephews computer to reboot yours. thats the easiest and simplest way to get yours back up and going again

Posted on Jan 11, 2009

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  • Master
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Try to boot into safe mode(by pressing F8 while booting)..then try to restore sysyem..

Posted on Jan 11, 2009

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1 Answer

Norton anti virus


The best anti virus programme in my view is Norton Anti Virus. If Norton tells you a programme is a potential problem, it is.
You can download from Symantec the uninstall programme that will remove Norton.

Nov 12, 2013 | Acer Aspire 5315 Notebook

1 Answer

I want to install BitDefender antivirus but errors this : [BitDefender2013 cant automatically uninstall Norton, we recommended that u manually uninstall this program and run BitDefender installation again...


Try to switch on the pc in safe mode and go to control panel and find the Add or Remove program feature and uninstall norton. If that route does work. Then try this one.... switch on the pc (Not in safe mode) then get the same norton antivirus that is installed on your pc on a cd or on a flash drive. Run it on your computer (install). Then there is going to be a page that brings options like Remove, Repair or Modify, then you can select Remove from the options and click next. Make sure that when you do this, your internet is disconnected. I hope this will be able to remove and uninstall norton. Restart the computer and the install Bit Defender. Good luck

Aug 26, 2013 | Computers & Internet

2 Answers

I have an acer laptop, last night i tried to uninstall norton 360 2010, my laptop has now crashed and i am unable to get past the password stage, the computer blanks outs and then says run in safe mode,...


Try the "last good configuration option - that might work.
If it does not you can try running in safe mode, and from there try to uninstall any remaining norton files from the control panel's uninstall software icon/

Jan 05, 2011 | Acer Computers & Internet

1 Answer

I have install my norton antivirus 2009,but after restarting it came blue screen why. i am not intrested in paying money for this question because i have purchased my cd on 2 months before only.if not...


HI

i would go to control panel uninstall programmes then uninstall norton antivirus and try to install again

and if you still have problems with it and it is only 2 months in to the licence then email norton and tell them and they will probably help you solve this problem

good luck

Nov 18, 2010 | Computers & Internet

2 Answers

Mistakenly downloaded Norton 360 and now I can't uninstall it. The face page is blank and it pops up on my main screen all of the time .


If you click Start then Control Panel then Programmes and Feature, look down the list until you see Symantec Norton 360. Select uninstall.
That will remove all of 360 but if it is not there, it has been deleted and not uninstalled. Re install the programme and uninstall it as per my instructions.

Oct 25, 2010 | Toshiba Computers & Internet

1 Answer

My ispiron 3800 dont turn on after i tried to load norton...the computer freezed up and now it dont turn on? what can i do


Good old Norton lock out.
You need to get into safe mode and uninstall Norton.
Try to hold the F8 key down while it starts up this should get you to start up options. Go into "SAFE MODE" let it boot into windows all wont be running.
Uninstall Norton. Once you get that off of there I would restart it then I recommend a online AV like avast.com you wont ever get locked out of your computer again.

Mar 08, 2010 | Dell Inspiron 1501 Notebook

2 Answers

I have an 16 mth old Acer laptop, and recently it has developed a problem,where it says I am connected to the internet,but my browser is not working and I am unable to surf the web. On some sights,people...


Hi,
First of all make sure you have another antivirus installed on the computer.

Download Norton Removal tool from here and run the program >>>>>>






http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039






Restart your computer and see if you can connect to the internet. If you can't then please post back making sure you tell me whether you are trying to connect wirelessly or wired.


Good luck.

Sep 21, 2009 | Acer Aspire 5920-6727 Notebook

2 Answers

Can't connect to internet


Norton may not be completely uninstalled. You need to get the uninstall utility from their website.

Reboot after you uninstall Norton completely and then reset your brower software back to the default.

If that does not work reset your cable connection from ISP. What you may have to do is unplug your cable modem and router. Wait a few minutes. Plug your cable modem back in first and then your router. Reboot your notebook and you will be back on line. Not sure why Norton does this but it just does.

Please post update and rate. Thanks

Feb 22, 2009 | Computers & Internet

1 Answer

Blank light blue screen (NOT blue screen of death)


hi...some times norton uninstallations create this problem, in which norton also uninstalls some system file like virtual driver file, etc.! u can try these things :

1. use systen restore to restore ur previous settings

2. IF it don't works, reinstall window !

let me know if it helps....

Jan 01, 2009 | Compaq Presario 700 470024-192 Notebook

3 Answers

Help


Ok then i guess you should try repairing the NORTON by running the installation again and choosing the reapir option or the next option is to use another anti virus.

you can visit www.avast.com/eng/programs.html and download avast! 4 home edition free edition.
please restart your pc before installing the avast.
after installing try updating and schedule a boot scan by
  1. cutting and pasting this "W62911071H4800A1106-PJY5XRR5" when prompted for the registration key.
  2. click on the menu icon at the top left of the avast window.
  3. click on "schedule a boot scan" and restart your pc

Good luck !!

Feb 12, 2008 | Computers & Internet

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