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Just got a new laptop today and now when I try to log on it says that the the profile service cannot log me on.

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Check out this online tutorial Johay......http://www.vistax64.com/tutorials/13...ot-loaded.html

Personally I would just reinstall the operating system if you have the Windows disk.

Nate P.

Posted on Jan 11, 2009

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Vista - The User Profile Service failed the logon. User profile cannot be...


How to Fix the Error "The User Profile Service failed the logon. User profile cannot be loaded."Information. When you log on to Vista using a temporary profile (user account), you receive this error message:For more information, KB947215.The User Profile Service failed the logon. User profile cannot be loaded Note Warning If you have this error message below instead, then see: How to Fix the Error "Your user profile was not loaded correctly! You have been logged on with a temporary profile." in Vista Your user profile was not loaded correctly! You have been logged on with a temporary profile.Changes you make to this profile will be lost when you log off. Please see the event log for details or contact your administrator.Tip. If the steps in the tutorial below do not help or you wish to try this first, then: You can try doing a System Restore at boot to see if it can fix this before using the instruction in the tutorial below. If you do not want to repair the user profile, you can delete it and create a new user account in OPTION TWO. If this still does not work for you, then you will be left with doing a clean install for your Upgrade or Full version of Vista.Try the option at this link: Rob Brooks-Bilson's Blog: Fix for Vista's: The User Profile Service service failed the logon. User profile cannot be loadedSTEP ONE:Logon to the ComputerWarningYou must be logged on to an administrator account from step 1 or 2 below before you can move on to do either the OPTION ONE or OPTION TWO sections.1. Logon to another Administrator account. NOTE: If you do not have another Administrator account, then proceed to step 2.A) Go to OPTION ONE or OPTION TWO.2. Boot into Safe Mode. NOTE: You may not need to enable the built-in Administrator account. If this was the only normal administrator account you had, then Safe Mode should automatically boot into the built-in Administrator account.A) If Safe Mode did not boot into the built-in Administrator account, then enable the Built-in Administrator account. If it did , then go to step 2C.B) Logoff in Safe Mode, and then logon to the built-in Administrator account to logon with that account in Safe Mode.C) Go to OPTION ONE or OPTION TWO.OPTION ONE:Fix the User Account Profile1. Open the Start menu.2. In the white line (Start Search) area, type regedit and press Enter.3. If prompted, either click on Continue or enter the password for the Administrator account.4. In regedit, 5: Code: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList5. In the left pane, look for the S-1-5..... folder (SID key) with the long number that has .bak at the end of the numbers. (See screenshots below steps 6A and 7B (NOTE: A) In the right pane, look at the ProfileImagePath to verify that this is the user account profile that has the error.B) You may have another S-1-5..... folder (SID key) above it with the exact same number without the .bak at the end of it.6. For Two S-1-5..... folders (SID key) with the same Number -NOTE: This is if you have two S-1-5..... folders (SID key) with the exact same numbers, but the second (below) one has the .bak at the end of the numbers.A) In the left pane, right click on the first (top) S-1-5..... folder (SID key) that does not have .bak at the end of the numbers and click Rename. (B) Add .bk to the end of the numbers. C) In the left pane, right click on the second S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. D) Remove only .bak from the end of the numbers and press Enter.E) Now go back and Rename the first one with .bk to .bak now at the end of the numbers and press Enter. F) Go to step 8.7. For Only One S-1-5..... Folder (SID key) with .bak -NOTE: This is if you only have one S-1-5..... folder (SID key) for your user account with .bak at the end of the numbers.A) In the left pane, right click on the S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. (See screenshot below)B) Remove only .bak at the end of the numbers and press Enter. 8. In the right pane of the one without .bak now, right click on RefCount and click on Modify. NOTE: If you do not have RefCount, then right click on a empty space in the right pane and click New and DWORD (32 bit) Value, then type RefCount and press Enter. This value for this entry will reset and return back to the original value after you have restarted the computer and logged on to the account.A) Type 0 (number) and click on OK. 9. In the right pane of the one without .bak now, right click on State and click on Modify. (See screenshot below step 10)NOTE: This value for this entry will reset and return back to the original value after you have restarted the computer and logged on to the account.A) Type 0 (number) and click on OK. (10. The registry will now look like this for the one without .bak now. (See screenshot below)11. Close regedit.12. Restart the computer.13. See if you can logon now.NOTE: If this still does not help, then either try OPTION TWO below or see the yellow TIP box at the top of the tutorial.OPTION TWO:Delete the User Account ProfleWarningYou can do this option if you do not care about losing the user account and the contents in the user folders. Your programs will still be installed, but you will need to create new shortcuts for them afterwards. 1. Delete the User account profile that this error is for.NOTE: See: How to Delete a User Account in Vista2. Open the Start menu.3. In the white line (Start Search) area, type regedit and press Enter.4. If prompted by UAC, click on Continue.5. In regedit, go to: Code:HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList6. In the left pane, click on one of the S-1-5..... folders (SID key) with the long number in it. NOTE: It may have .bak at the end of it.A) In the right pane, look at the ProfileImagePath to see if this is the same user account that you deleted in step 1 above.B) Repeat step 6 until you find the one that you deleted in step 1 above.NOTE: If the user account is not here, then it has already been removed when deleted in step 1. Go to step 9.7. To Backup the Registry SID Key -WARNING: You should backup this SID key to be safe in case you delete the wrong one in step 8 below.A) Right click on the SID key, and click on Export.B) Type in a name and save the REG file to a safe location. NOTE: This is your backup. To Restore the Backup, right click on the REG backup file and click on Merge.C) Continue on to step 8.8. To Delete the Registry SID Key -A) Right click on the SID key, and click on Delete. B) Click on Yes to confirm deletion.9. Close regedit.10. Now, just create a new normal Administrator account.NOTE: See: How to Create a New User Account in Vista11. Restart the computer, and log on to your new account.NOTE: If this still does not help, then either try OPTION ONE above or see the yellow TIP box at the top of the tutorial.

on Feb 11, 2010 | PC Desktops

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How to copy data from a corrupted user profile to a new profile


This article describes how to copy user data from your Windows XP profile to a new profile.
When you copy user data into a new profile, the new profile becomes a near duplicate of the old profile, and contains the same preferences, appearance, and documents as the old profile. If your old profile is corrupted in some way, you can move the files and settings from the corrupt profile to a new profile.
Note The method that is described in this article may not transfer the Outlook Express e-mail messages and address user data that are associated with the user profile where you are transferring data from. When you delete the old profile, you may delete that data if it you do not first transfer it by using other methods. For more information about transferring Outlook Express user data, click the following article number to view the article in the Microsoft Knowledge Base:
MORE INFORMATION
Create a New User Profile in Windows XP Professional
1. Log on as the Administrator or as a user with administrator credentials.
2. Click Start, and then click Control Panel.
3. Click User Accounts.
4. Click the Advanced tab, and then click Advanced.
5. In the left pane, click the Users folder.
6. On the Action menu, click New User.
7. Enter the appropriate user information, and then click Create.

Create a New User Profile in Windows XP Home Edition
1. Log on as the Administrator or as a user with administrator credentials.
2. Click Start, and then click Control Panel.
3. Click User Accounts.
4. Under Pick a task, click Create a new account.
5. Type a name for the user information, and then click Next.
6. Click an account type, and then click Create Account.

Copy Files to the New User Profile
1. Log on as a user other than the user whose profile you are copying files to or from.
2. In Windows Explorer, click Tools, click Folder Options, click the View tab, click Show hidden files and folders, click to clear the Hide protected operating system files check box, and then click OK.
3. Locate the C:\Documents and Settings\Old_Username folder, where C is the drive on which Windows XP is installed, and Old_Username is the name of the profile you want to copy user data from.
4. Press and hold down the CTRL key while you click each file and subfolder in this folder, except the following files: • Ntuser.dat
• Ntuser.dat.log
• Ntuser.ini

5. On the Edit menu, click Copy.
6. Locate the C:\Documents and Settings\New_Username folder, where C is the drive on which Windows XP is installed, and New_Username is the name of the user profile that you created in the "Create a New User Profile" section.
7. On the Edit menu, click Paste.
8. Log off the computer, and then log on as the new user

on Feb 07, 2008 | HP Pavilion a1410n (ER890AA) PC Desktop

1 Answer

My computer wont let me on. when I start the computer it saids. The user profile service failed to logon. user profile cannot be loaded.


The registry for that user is corrupted. Log on as the default administrator and create a new account, then transfer all your files and settings to the new one.

Feb 27, 2010 | E-Machines eMachines Desktop PC

2 Answers

Vista wont let me log in


How to Fix the Error "The User Profile Service failed the logon. User profile cannot be loaded." Information. When you log on to Vista using a temporary profile (user account), you receive this error message: For more information, KB947215. The User Profile Service failed the logon. User profile cannot be loaded Note Warning If you have this error message below instead, then see: How to Fix the Error "Your user profile was not loaded correctly! You have been logged on with a temporary profile." in Vista Your user profile was not loaded correctly! You have been logged on with a temporary profile. Changes you make to this profile will be lost when you log off. Please see the event log for details or contact your administrator. Tip. If the steps in the tutorial below do not help or you wish to try this first, then: You can try doing a System Restore at boot to see if it can fix this before using the instruction in the tutorial below. If you do not want to repair the user profile, you can delete it and create a new user account in OPTION TWO. If this still does not work for you, then you will be left with doing a clean install for your Upgrade or Full version of Vista. Try the option at this link: Rob Brooks-Bilson's Blog: Fix for Vista's: The User Profile Service service failed the logon. User profile cannot be loaded STEP ONE: Logon to the Computer Warning You must be logged on to an administrator account from step 1 or 2 below before you can move on to do either the OPTION ONE or OPTION TWO sections. 1. Logon to another Administrator account. NOTE: If you do not have another Administrator account, then proceed to step 2. A) Go to OPTION ONE or OPTION TWO. 2. Boot into Safe Mode. NOTE: You may not need to enable the built-in Administrator account. If this was the only normal administrator account you had, then Safe Mode should automatically boot into the built-in Administrator account. A) If Safe Mode did not boot into the built-in Administrator account, then enable the Built-in Administrator account. If it did , then go to step 2C. B) Logoff in Safe Mode, and then logon to the built-in Administrator account to logon with that account in Safe Mode. C) Go to OPTION ONE or OPTION TWO. OPTION ONE: Fix the User Account Profile 1. Open the Start menu. 2. In the white line (Start Search) area, type regedit and press Enter. 3. If prompted, either click on Continue or enter the password for the Administrator account. 4. In regedit, go to: (See screenshot below step 5) Code: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList 5. In the left pane, look for the S-1-5..... folder (SID key) with the long number that has .bak at the end of the numbers. (See screenshots below steps 6A and 7B) NOTE: A) In the right pane, look at the ProfileImagePath to verify that this is the user account profile that has the error. B) You may have another S-1-5..... folder (SID key) above it with the exact same number without the .bak at the end of it. 6. For Two S-1-5..... folders (SID key) with the same Number - NOTE: This is if you have two S-1-5..... folders (SID key) with the exact same numbers, but the second (below) one has the .bak at the end of the numbers. A) In the left pane, right click on the first (top) S-1-5..... folder (SID key) that does not have .bak at the end of the numbers and click Rename. ( B) Add .bk to the end of the numbers. C) In the left pane, right click on the second S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. D) Remove only .bak from the end of the numbers and press Enter. E) Now go back and Rename the first one with .bk to .bak now at the end of the numbers and press Enter. F) Go to step 8. 7. For Only One S-1-5..... Folder (SID key) with .bak - NOTE: This is if you only have one S-1-5..... folder (SID key) for your user account with .bak at the end of the numbers. A) In the left pane, right click on the S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. (See screenshot below) B) Remove only .bak at the end of the numbers and press Enter. 8. In the right pane of the one without .bak now, right click on RefCount and click on Modify. NOTE: If you do not have RefCount, then right click on a empty space in the right pane and click New and DWORD (32 bit) Value, then type RefCount and press Enter. This value for this entry will reset and return back to the original value after you have restarted the computer and logged on to the account. A) Type 0 (number) and click on OK. 9. In the right pane of the one without .bak now, right click on State and click on Modify. (See screenshot below step 10) NOTE: This value for this entry will reset and return back to the original value after you have restarted the computer and logged on to the account. A) Type 0 (number) and click on OK. ( 10. The registry will now look like this for the one without .bak now. (See screenshot below) 11. Close regedit. 12. Restart the computer. 13. See if you can logon now. NOTE: If this still does not help, then either try OPTION TWO below or see the yellow TIP box at the top of the tutorial. OPTION TWO: Delete the User Account Profle Warning You can do this option if you do not care about losing the user account and the contents in the user folders. Your programs will still be installed, but you will need to create new shortcuts for them afterwards. 1. Delete the User account profile that this error is for. NOTE: See: How to Delete a User Account in Vista 2. Open the Start menu. 3. In the white line (Start Search) area, type regedit and press Enter. 4. If prompted by UAC, click on Continue. 5. In regedit, go to: (See screenshot below step 7) Code: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList 6. In the left pane, click on one of the S-1-5..... folders (SID key) with the long number in it. NOTE: It may have .bak at the end of it. A) In the right pane, look at the ProfileImagePath to see if this is the same user account that you deleted in step 1 above. B) Repeat step 6 until you find the one that you deleted in step 1 above. NOTE: If the user account is not here, then it has already been removed when deleted in step 1. Go to step 9. 7. To Backup the Registry SID Key - WARNING: You should backup this SID key to be safe in case you delete the wrong one in step 8 below. A) Right click on the SID key, and click on Export. B) Type in a name and save the REG file to a safe location. NOTE: This is your backup. To Restore the Backup, right click on the REG backup file and click on Merge. C) Continue on to step 8. 8. To Delete the Registry SID Key - A) Right click on the SID key, and click on Delete. B) Click on Yes to confirm deletion. 9. Close regedit. 10. Now, just create a new normal Administrator account. NOTE: See: How to Create a New User Account in Vista 11. Restart the computer, and log on to your new account. NOTE: If this still does not help, then either try OPTION ONE above or see the yellow TIP box at the top of the tutorial.

Feb 11, 2010 | PC Desktops

1 Answer

Cannot open my profile when i started to log in to my computer


Good morning! possibly a password was created on your user account, try to just press Enter if will be run through to log you in, otherwise kindly try to reset the password key in the BIOS set-up features under Security features. best regards

May 08, 2009 | PC Desktops

1 Answer

When I try to log in to my account on Windows XP, it immediately and automatically logs me back out.


Boot into safe mode and log in as "administrator", then if this works, create a new
user profile on your PC. Now, boot back into normal mode and log in with the new
user profile. If this works, then you simply have a corrupt user profile. You can
access all your old documents and data under C:\Documents and settings\(old user
profile) if you absolutely need it.

Also, make sure your hard drive is not full.

Jul 09, 2008 | PC Desktops

1 Answer

User profile error


Hi,

The error message means that the user profile is corrupted by some means.

You can do the system restore to go back to th time on which the system is working fine.

Open this link to know how to do that :

http://support.microsoft.com/kb/940765/en-us

http://support.microsoft.com/kb/947215/en-us 

Good Luck.

Live, Love, Laugh.

May 11, 2008 | PC Desktops

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