Question about Computers & Internet
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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Try downloading and running MalwareBytes.
Turn off the computer, then hit the power button to turn itback on and immediately start hitting the F8 key repeatedly until you see SAFEMODE. Take the SAFE MODE WITH NETWORKING option (this will give you internet connectivity) and let it boot up. Safe Mode will lookdifferent to you, the screen will be darker and the icons bigger, this isnormal.Go to www.google.com and in the search box type:"Download cnet Malwarebytes" (without the quotes). Download andinstall malwarebytes from the sites download.cnet/malwarebytes. When thesite opens up click on the Green Download button on the left. Do notclick the Red Download button, that's junk. When it finishes installing the GuiInterface will open up with an offer to Accept a Trial Version orDecline. CLICK DECLINE you want the totally free version. Run aQUICK SCAN. As it scans, if it finds infections the number will be inred. When it finishes scanning, click SHOW RESULTS. A notepad textdocument will open up showing you the results. You can close the textdocument and go back to the Gui Interface where you will click REMOVE SELECTEDRESULTS. The objects will already be selected for you. When itfinishes removing the objects click ok and it will sometimes reboot yourmachine.
Posted on Apr 09, 2012
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