Question about Bissell 7920 ProHeat Pro-Tech Upright Wet/Dry Vacuum

1 Answer

No water or solution through main unit

I can not get any fluid to come out of the bottom of the machine. I checked the belt and it is fine. It is set for Floor Cleaning. I can get fluid to come out of the hand tools. I also noticed that the flow indicator is not spinning (I checked its filter and it is ok) and the Perfect Pass lights are not coming on while the machine is moving. T

Posted by on

  • 4 more comments 
  • Anonymous Jan 13, 2009

    San

  • bunnylove145 Jan 13, 2009

    i have the same issues. took it apart cleaned it out. nothing. the hand tool part works great though.... help

  • chefrkaysen Jan 20, 2009

    i need tips to dismantle the handle. i have to same problem but don't know where to start

  • Anonymous Jan 24, 2009

    No water or solution is going through the main unit .The spinner filter that shows there is fluid running through my unit is not spinning. Everything seems to be fine.

  • rachmillz Mar 05, 2009

    how do you clean the heater??

  • kschirlls Mar 31, 2009

    no water is coming out of the machine. Cleaned the heater and still nothing. Is it possible that the water lines are clogged and how do I access them

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

It is definitely the heater which is clogged. The heater is contained in the handle. Symptoms are that tools will displense cleaning fluid but main cleaner jets will not. Only the main cleaner jets use fluid which has been heated. The heater is quite easy to dismantle and clean however you will be working near mains electricity so ensure the unit is switched off and unplugged

Posted on Jan 18, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Bissell will not spray water out on the floor but the hand tool works fine. Need some advice on what to check


First check fluid levels. Check Bladder level is full and Heater tank level. Sounds silly but you never know
1. Check the tank seating. If the tanks aren't seated corrected they won't work correctly. Turn off and unplug unit. Remove tanks and reinstall them.
2. Check filter. It may be clogged. This is the "FLOW INDICATOR". Remove the cap and rotor. The filter is just below the rotor and cleans by back flushing. CAUTION: don't drop it down the drain.
3. Check pump belt. Belt can break and cause the problem. Turn off unit. Turn unit back on and check too see the DirtLifter PowerBrush turns. Refer to NOTE below if brush doesn't turn.
4. Reprime pump. Loss of prime can happen if fluid levels are low. Turn unit off for 1 minute then turn unit on and press the trigger.

For all checks it is best to turn unit off and unplug it. NEVER USE ELECTRICITY WITH FLUIDS.
BROKEN BELT: Turn the machine off and unplug it. Move it to a dry area. You will need a flat head screwdriver.
NOTE:
Insert screwdriver into the lower slot of the belt access door to release the lower snap (on left side of unit as you are looking from the front about an inch up behind the adjustment knob) If necessary insert the blade end into the upper slot to release the upper snap. Examine the belt for breakage. If broken, refer to your User Guide for replacement parts. Installation instructions will accompany the replacement.

Dec 30, 2015 | Bissell 1693 PowerSteamer Upright Vacuum

1 Answer

Purchased ProHeat 7920 Po-Tech recon. Unable to use main brush as no water/cleanfluid. Belt drive is ok. Grateful advise location of fluid jets as not visable behind main brush. Turbo brush works well.


Make sure there is liquid in both the Tank-in-Tank and the SmartMix Bottle and check for spray through the upholstery hose. If the hose does not spray please check the following:


- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.

- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).

- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.

- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.

- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.

- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.

Nov 16, 2010 | Vacuums

1 Answer

The machine is not spraying water or cleaning fluid out bissell pro heat 2


Please check the following with liquid in both tanks.


- Check to see if the machine will spray through the hose with the setting on tools. If it does, the pump is fine. Continue troubleshooting.

- Check for debris on spray tips. Clean them with a soft brush (on old tooth brush works well). The spray tips may be lifted out for easier access.

- Ensure the tank lid is properly attached to the bottom of the tank. To attach this properly, remove the Water Tank from the machine. Hook the front window onto the lip of the bottom container and then allow the window with lid to cover the complete tank. Secure the latch on the back of the bottom tank to the back of the tank lid. THE TANK LID CANNOT BE ATTACHED PROPERLY IF THE BOTTOM TANK IS ALREADY INSTALLED IN THE MACHINE.
- Check the bottom of the Water Tank and the Formula Tank to make sure each has a red auto-load gasket attached. Make sure the Water Tank and the Formula Tank are seated properly. Depress the x on this gasket to ensure this depresses and release back out. Liquid from the tank should dispense.

- Remove the handle completely and re-attach. Once the handle is re-attached, re-attempt to spray.


If the machine continues to not spray, check the following:


REMOVE THE COLLECTION TANK:
• Make sure the unit is set to water rinse
• Remove the smart mix bottle and fill it with water only
• Place the smart mix bottle into the collection tank reservoir
• Run the unit and try to spray. If the machine sprays, you will be able to see the water level decreasing in the smart mix bottle and you will need to replace the bottom tank. It is possibly warped.

Sep 27, 2010 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

I have bissell cleaner 8920 it will not release the cleaning fluid and water


Please check the following with liquid in both tanks.


- Check to see if the machine will spray through the hose with the setting on tools. If it does, the pump is fine. Continue troubleshooting.

- Check for debris on spray tips. Clean them with a soft brush (on old tooth brush works well). The spray tips may be lifted out for easier access.

- Ensure the tank lid is properly attached to the bottom of the tank. To attach this properly, remove the Water Tank from the machine. Hook the front window onto the lip of the bottom container and then allow the window with lid to cover the complete tank. Secure the latch on the back of the bottom tank to the back of the tank lid. THE TANK LID CANNOT BE ATTACHED PROPERLY IF THE BOTTOM TANK IS ALREADY INSTALLED IN THE MACHINE.
- Check the bottom of the Water Tank and the Formula Tank to make sure each has a red auto-load gasket attached. Make sure the Water Tank and the Formula Tank are seated properly. Depress the x on this gasket to ensure this depresses and release back out. Liquid from the tank should dispense.

- Remove the handle completely and re-attach. Once the handle is re-attached, re-attempt to spray.


If the machine continues to not spray, check the following:


REMOVE THE COLLECTION TANK:
• Make sure the unit is set to water rinse
• Remove the smart mix bottle and fill it with water only
• Place the smart mix bottle into the collection tank reservoir
• Run the unit and try to spray. If the machine sprays, you will be able to see the water level decreasing in the smart mix bottle and you will need to replace the bottom tank. It is possibly warped.


If your machine continues to not spray, contact BISSELL Consumer Servies at...

1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET

Aug 28, 2010 | Bissell Carpet Cleaner Powerbrush Deep...

1 Answer

Have a bissell 9400-E and it doesnt spray cleaning fluid from underneath the machine, the hand tool works. have trie purging the machine with hot water in fluid tank and continuously hollding button with...


This may be caused because the pump belt has stretched or broken or the pump is seized and will not turn. Remove the pump belt and turn the pump rotor with your fingers to see it turns freely. If it does then the pump should be OK but the belt may be stretched and will need replacing. If the unit does not spray after changing the belt then clean the spray nozzles at the front of the machine and make sure that water flows to the nozzles OK. You can check this by temporarily disconnecting the nozzles from the plastic pipes.

Main causes for no spray.

Bladder may be empty.
SmartMix Bottle may be empty.
The Filter may be clogged.
Tanks may not be seated properly.
Pump may have lost prime.
The Pump Belt may be broken.

2 front jets are blocked. This is a common problem. When the machine is standing for a while the detergent turns to a gel causing the blockage Lay the Bissell on its side then where the water comes out of the jets at the bottom of the machine unblock them using a pin to poke through the hole in the centre.

Try running hot water through the system with no detergent to empty out all the residual detergent. Keep running hot water through the system by pressing the button you press for it to spray the water do this for about 5 mins and keep swapping the water for hotter water as it starts to cool doing this 4 or 5 times might solve your problem if not get the tools out and start looking for the blockage. Do this once a month to ensure that the pipes and jets are kept clean and free of any detergent gel build up.

Nov 19, 2009 | Bissell 9500 ProHeat 2X CleanShot Upright...

2 Answers

My shampooer will not release water when i push the release button on the handle


noavatar_s.gif xpinto
Rank: Apprentice
Rating: 0%, 0 votes
I wasted a lot of time following the expert advice to repair my unit by taking the cover off of the main unit and using compressed air to blow out the lines. The problem turned out to be in the lower panel of the handle (4 screws to remove). The heater is a large block of aluminum with a stainless cover held on by screws. The lower nozzle of the heater was blocked by water/soap reacting with the aluminum while in storage. Blowing out the lines as recommended with air compressor just warped the stainless cover resulting in time spent flattening this back into shape.

I would recommend the following steps:
1. Make sure that fluid levels are up in both the supply water bladder and the soap dispenser.
2. Pry off the left side access cover and ensure the pump drive belt is still in position. Switch the unit on and see that the pump is spinning.
3. With the unit plugged in and the handle laying flat on the floor (using the foot release lever) , remove the clear bezzel over the red impeller, switch the unit on, and pull the trigger for soap. Liquid stream should shoot straight up past the impeller. If not the lines are plugged somewhere.
4. Unplug the electric power. Remove the four screws and remove the lower handle access cover (with the red light in it).
5. All the fluid lines are clear plastic so you can identify which have fluid movement.
6. Disconnect the line from the soap activation switch (pliers on the squeeze hose clamp) feeding the heater (large aluminum block). Blow air (with your mouth NOT the air compressor) into this line and see if fluid movement is observed in the clear plastic lines. A little tentative about soap in your mouth, use a turkey baster filled with water). I saw no movement of liquid. Nozzle exiting the heater blocked.
7. Remove this hose and use a small drill bit to twist the debris loose. You may elect to remove the heater shinny cover for better access. Gaskets are reusable. Blow thru the hoses again to assure blockage cleared.
8. Button unit up.
9. With the clear bezel off and the red rotor exposed, plug unit in, soap and water supplies in place, switch on power and pull soap trigger. Should see vertical stream. Mine was about 5 inches initially then jumped to about 10 inches high. Knew blockage was cleared.
10. During shampoo operation if soap stops (red impeller stops spinning) first check fluid levels and fill. That doesn't work, I unscrewed the clear bezel and pulled the soap trigger with the unit switched on. Less than a second vertical stream appeared every time.
11. Now you know how to fix and achieve continuous operation.
12. The unit must be thorougly cleaned before putting it away for storage to prevent the reoccurance of the blockage in the heater. After following the manufacturer's instructions, by flushing (operating the unit) with clear water in the bladder and the soap dispenser, I did one final thing. By removing the fresh water storage/collection plastic container, a black round fitting is exposed that channels the water from the bladder into the spray system. I used a length of automotive heater hose that was the same diameter as the seal on this fitting (turkey baster with bulb off will work) and blew hard while the unit was switched on and the clear bezel was off. One last big blast of water spewed from the unit. This cleared all the lines from the bladder through the pump, switch, and heater and blows it out just prior to the spray nozzles.

This is long but specific.

Not so technical, take each step as presented.

Good luck.
Plano Tx

Nov 06, 2009 | Bissell ProHeat Turbo Deep Cleaner Upright...

1 Answer

The unit sprays for the first few seconds after I turn the unit on and then stops spraying any water or solution. I turn it off, wait a few minutes and the same thing happens. What is going on and how...


This sounds as though the pump belt is slipping. This may be caused because the pump belt has stretched slightly or the pump is seized and will not turn. Remove the pump belt and turn the pump rotor with your fingers to see it turns freely. If it does then the pump should be OK but the belt may be stretched and will need replacing. If the unit does not spray after changing the belt then clean the spray nozzles at the front of the machine and make sure that water flows to the nozzles OK. You can check this by temporarily disconnecting the nozzles from the plastic pipes.

Main causes for no spray.

Bladder may be empty.
SmartMix Bottle may be empty.
The Filter may be clogged.
Tanks may not be seated properly.
Pump may have lost prime. Check all the fluid tubes / hoses for leaks or blockage (see below).
The Pump Belt may be broken.

2 front jets are blocked. This is a common problem. When the machine is standing for a while the detergent turns to a gel causing the blockage Lay the Bissell on its side then where the water comes out of the jets at the bottom of the machine unblock them using a pin to poke through the hole in the centre.

Try running hot water through the system with no detergent to empty out all the residual detergent. Keep running hot water through the system by pressing the button you press for it to spray the water do this for about 5 mins and keep swapping the water for hotter water as it starts to cool doing this 4 or 5 times might solve your problem if not get the tools out and start looking for the blockage. Do this once a month to ensure that the pipes and jets are kept clean and free of any detergent gel build up.

Oct 30, 2009 | Bissell 7901-R Clearview Proheat Plus...

2 Answers

Hi my proheat bissell 7901 stopped pumping water to the floor, but it pumps water from the hand hose. I read the manual and followed how to check belt and the flat belt on right side of shampooer is fine...


just taken ours apart with the same problem... found it was caused by the 2 halves of the main casing coming apart in the area where the upright pedal release is. I found this to be due to the upper casing having broken in 2 places - the bottom of the screw wells. This means that the water tank cannot exert sufficient pressure on the valve to release the water. Only solution is a new top cover assembly

Sep 27, 2009 | Bissell 7901-1 ProHeat Scotchgard Upright...

1 Answer

Clean machine


This is what was wrong with mine....very simple solution to fix: Check the bottom of the water reservoir. It should have a black rubber washer attached to the lip that goes down into the main system. If that part is inside the main system, instead of attached to the water reservoir, the reservoir doesn't make a tight enough seal for the suction. Just carefully remove (I use tweezers) the black rubber part (almost like a thick washer) and put it on the reservoir. Should fix the problem!

Aug 24, 2007 | Bissell 1697-7 Powersteamer Pro Deluxe...

5 Answers

Bissell proheat 1698 cleaner not spraying water


MY CARPET CLEANER WAS NOT SPRAYING ANY WATER OR CLEANING SOLUTION. I TOOK THE BACK OFF OF THE HEATER THAT IS IN THE HANDLE. IT WAS CLOGGED WITH CALCIUM DEPOSITS. I CLEANED THE HEATER AND PUT IT BACK TOGETHER AND IT WORKS GREAT. KEN

Feb 25, 2007 | Bissell 1698 PowerSteamer ProHeat Upright...

Not finding what you are looking for?
Bissell 7920 ProHeat Pro-Tech Upright Wet/Dry Vacuum Logo

314 people viewed this question

Ask a Question

Usually answered in minutes!

Top Bissell Vacuums Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Roger Potts

Level 3 Expert

694 Answers

Brad Brown

Level 3 Expert

13536 Answers

Are you a Bissell Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...