Question about Alpine CDA-9855 CD Player

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Alpine head unit CDA-9855R

Hi, i droped the face for the head unit on the floor, it didnt seem to be broken until i put it in, it plays music but the face does not work, none of the lights work, cant change the volume, track and it wont eject the CD, but it still plays music, my head unit always turns on when i plug it into the dash. can this problem be repaired, can i buy another face form alpine or do i have to buy the whole new system. thanks, kunal

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  • Kunal Patel Jan 26, 2008

    hi there, i still havent sloved the problem. ive called up a few places and asked for quotes on repairs, most places said they will try to repair but might not be able to, they said that the best bet would be calling alpine, which i did and got a quote of £160 + VAT for a new face, price might have droped snice then, i may call them back in a few weeks, you can get there number from there web site. kunal

  • hodge1981 Dec 06, 2008

    I have the same problem, dropped the front panel now none of the buttons or the screen work, can still use the remote to control the unit but cant change the cd!! Have tried to reset the unit by holding down middle of the glide touch and also the reset button above the volume knob. Anyone got recent price for new frnt panel from Alpine??

  • Anonymous Mar 30, 2014

    when i connect my ipod to my head unit it plays the vocals but no video is diplayed i have updated everything including my in-dash i don't get it...please help



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Yes, I'm sure Alpine will sell you another face but there is still the option of repairing the broken face at a good repair shop. Of course getting a new face is the easiest (read most expensive) way to get you going again.

Posted on Jun 10, 2007

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Hi, paul, ive had no luck in repairing the problem, if it still plays DONT RESET IT!!! this will turn the unit off totally,
ive brought a whole new face plate from alpine for £135, should be cheaper now, the head unit is worth it, i didnt want another unit as my whole car set up around this one,

Posted on Dec 11, 2008


I need a solution too please post one!

Posted on Nov 08, 2008

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R u willing to sell this for parts

Posted on Nov 04, 2008

Just buy some new systems all urs cannot get fixed

Posted on Apr 14, 2008

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If you press down on the middle of the glide touch and hold it for 3 seconds that should get the faceplate to reset. and if that doesn't work their is a reset button on the faceplace just above the volume control

Posted on Mar 08, 2008

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I have a problem sort of like this,
the buttons all work and lights come on but the display bit doesnt come on at all,
no lights and also no text.
what could be the problem?

Posted on Jan 26, 2008

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Hi kunal ... i too have the same problem you had with the face off your alpine unit (CDA 9855R)not illuminating and no operation of buttons ,yet it plays (radio) when installed also cant eject cd ! i was wondering if you resolved this n the costs.... repair or new face ? regards paul

Posted on Sep 12, 2007

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