Question about Refrigerators
Temp control is set on 1 and still freezes food
These refrigerator use the cold air from the freezer the cool the refrigerator. At the rear of the upper refrigerator compartment, there is a shroud. Remove the shroud and you should see a "flapper" that shuts off the cold air when desired. You will most likely see the flap is broken. Once the flap is broken, you lose control of your refrigerator temp. This is a common problem with this refrigerator.
Hope this helps.
Posted on Jan 11, 2009
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Posted on Jan 02, 2017
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It is most likely a bad damper motor. This is where the cool air comes out into the fridge section. On this model it is a fairly common problem and comes a whole assembly. The part # is WR49X10091 and will cost anywhere from $100 to $122. Knowing this model I would bet this is your problem. If the damper is bad and stuck open cold air will just keep blowing in. It is suppose to open and close based on the temp setting. Let me know if you have any other questions.
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