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Re: GE GSS25LGMA WW FREEZES FOOD
These refrigerator use the cold air from the freezer the cool the refrigerator. At the rear of the upper refrigerator compartment, there is a shroud. Remove the shroud and you should see a "flapper" that shuts off the cold air when desired. You will most likely see the flap is broken. Once the flap is broken, you lose control of your refrigerator temp. This is a common problem with this refrigerator.
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I have a feeling that the temperature control board is not the problem. The fresh food compartment has two thermistors that relay information to motherboard through your control panel. If thermistor is bad or covered by an item it will continue to cool and freeze fresh food. Your air damper between freezer and fresh food compartment may also be wide open. Click Here=> Service Manual Tech Sheet Click Here=> Tech Sheet If you need additional assistance please let me know here or HERE, Thanks, Sea Breeze
There is an electrically activated air dampener in the upper left back side of the refrigerator section which most likely has broken (in the open position), allowing cold air from the freezer to continue to enter the fresh foods section. Replace the dampener assembly.
Hi, Change the controls back to normal settings. Make sure the freezer is getting 0 to 5 above. If the freezer is getting cold enough, try and turn the cold control to 1 and see if the refrigerator shuts off. It sounds like the cold control in not working properly and will need to be replaced. NOTE: The freezer temp has to be right temp or the fresh food side will not work proper. I hope this helps. Please let me know if I can assist you further.
Yes the refrigerator knob is just a damper between the freezer and the refrigerator. All the heat removal is done in the freezer section. it just dumps air through to the refrigerator. So drop the thermostat down to about 5 and try that. If food is still freezing
drop the thermostat a little more. If food continues to freeze then your thermostat could be bad. Not sensing temp properly and allowing the refrigeration system to run to long.
Hope this helps
It is most likely a bad damper motor. This is where the cool air comes out into the fridge section. On this model it is a fairly common problem and comes a whole assembly. The part # is WR49X10091 and will cost anywhere from $100 to $122. Knowing this model I would bet this is your problem. If the damper is bad and stuck open cold air will just keep blowing in. It is suppose to open and close based on the temp setting. Let me know if you have any other questions.