Question about Saniflo & Saniplus& Macerator Pump

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We have a basement bathroom. The bath drains away very slowly, but everything else seems fine - toilet and sink draining/flushing fine. Can we use a usual unblocker (eg sodium hydorchloride) to unblock?

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  • Saniflo Expert
  • 115 Answers

I worked on a lot of Saniflo products, they do not recommend using any products that have bleach or chlorine. Make sure the flapper inside the side inlet where the bath drains, is not obstructed.

Posted on Mar 21, 2013

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Posted on Jan 02, 2017

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citroenchris
  • 600 Answers

SOURCE: Our Saniflo - Saniplus works fine and efficiently

Sounds like a restriction in the outlet pipe, the 2 galls from a flush are OK but the bath or shower is more, especiallly if you have flushed before you shower, try drain unblocking chemicals or flushing the outlet pipe with mains water from a hose

Posted on Mar 18, 2010

  • 1 Answer

SOURCE: leaking toilet

This is a most likely caused by the toilet not being mounted properly. First, turn off the water supply. Next flush the toilet. Then, take a shop vac and remove excess water from both tank and bowl. Once that is done, disconnect tat supply line going to the toilet. Disconnect where the supply line connects to the tank. Finally, take the nuts off of the Johnny bolts. These are the bolts that hold the bowl to the floor.

Then remove the toilet and scrape off the excess wax from both the bottom of the tank and also the flange on the floor. Next, you'll need a new wax rings and possibly some new Johnny bolts. These can be bought at a local hardware store for under $10 total. Sometimes you'll need to put the new Johnny bolts in because when the last ones were cut off to get the egg caps on, the threading would get screwed up.

Now, take the wax ring out, place it over the flange so you can see down the sewer pipe. Put the new Johnny bolts in on each side of the flange. Center them so that they'll line up with the holes in the toilet bowl. Lift the toilet up, and set it down squarely on the flange, making sure that the Johnny bolts went through properly. Sit down and rock the toilet down on the wax ring til the wax has done its job and the toilet sits firm. Put the washers over the Johnny bolts, with the lip up so that the egg caps pop on when you're done. Next, put the metal washers down over the Johnny bolts. Then screw the nuts on until it's firmly in place. Don't screw too tight or you'll break the bowl. Now, take a Sawz-all or just a hacksaw blad and chop the Johnny bolts off so that you can put the egg caps on. Then hook up the supply line, and turn the water back on. This should fix your problem.

Posted on Jan 04, 2009

  • 17 Answers

SOURCE: Sanibest toilet is LOUD when flushed

Shut down the power and pull the pump from the unit and give it a exam. There might be something as simple as a item that was flushed down the toilet (pencil, pens, combs, etc.) or just a hair clump. Check that the float is free to track fully up and down. Good Luck!

Posted on Jul 07, 2009

  • 297 Answers

SOURCE: Basement up flush toilet systems

sorry Fran,that is what they run.thats just for the unit don't forget install cost too.good luck with this project.

Posted on Jul 15, 2009

  • 1 Answer

SOURCE: I have a toilet with

This seems like a problem with your cistern and not your macerator - I have a similar set up and if your push button is stuck you need to check the mechanism in the cistern - also you should have an overflow that drains into your loo within the cistern so you should check this for blockages as well.

Posted on Oct 20, 2010

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try running all the water in the whole house at once. all toilets. outside faucets, washing machine, ect...
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The drain leaving the laundry room going to the main needs to be cleaned. The first thing you can try is what is called a product called Drain King . This is connected to a garden hose and inserted into a drain where the p-trap is removed from the wall When the garden hose is turned on full blast it will try pushing out the clog You should hear it pulsate first slowly then more quickly as the clog is washed away.he water flowing with Finally you should hear water flowing freely. it helps to use warm water if possible. If that won't work the drain will need to be snaked , Turn off the hose and remove the Drain King by loosening the hose connection Then follow that pipe downhill toward the main drain, and look for a clean-out plug. You can loosen the plug SLOWLY, have a bucket, mop, and rags ready and wear old clothes. Place the bucket under the clean-out plug if possible while slowly removing it Water will come out unless the clog is between the laundry sink and the clean-out. If water comes out when the clean-out plug is removed place your snake drain cleaning device into the clean-out and run until the clog is cleared. then run water through it for a while to wash away any residual residue. Put everything back together and test for leaks.

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Sewage backs into the shower when the toilet is flushed


Obviously the drain line from your toilet to main drain out of the house ( used by upstairs ) has a blockage from your toilet line to "Y" in to main drain line. Depending on how it has been plumbed, there may be a clean-out between the 2 that can be used to remove the blockage. Your drain for shower is piped in to same line as toilet, thus when blocked at other end, overflows to shower. You can try some drain cleaner down shower drain if it will go. You might get lucky and release the blockage before plumber shows up .

Sep 16, 2012 | Home

1 Answer

Hi every now and again we are getting a sewer smell from our bathroom we have only recently moved in the house so not sure what to do, but it doesn't seem to happen all the time and everything flushes okay...


The smell may be coming from the sink trap if there is a problem with the vent pipe (that's in the wall from the sewer line to the roof). Do you ever hear gurgling in the sink drain when you flush? When you have the smell again, stick your head in the sink and see if that's where it's coming from. If you have a floor drain, the smell may be coming from there. In either case, a bit of water added to the drain will fill the trap and stop the smell. Please vote if you found this helpful. Good luck, Al K

Feb 16, 2011 | Saniflo SaniPlus-Round SaniPlus Macerator...

2 Answers

Toilet works fine,but drains for sink and shower stall drain very slow


hello there:
sounds like you may be having a partial block in you're drain lines do too paper and things being flushed down the toilet you may need to go to the outside of the house and find the cap on the drain vent and use an industrial snake and run threw the drain lines to get ride of the clog this should solve the problem you should be able to rent one from ace....hope this helps you out thanks

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1 Answer

Our Kohler K3402 suddenly stopped flushing. When you pull the handle and the flapper comes up, all that happens is the tank begins draining into the bowl and the bowl level rises, almost to the rim. The...


If there is a shower in the same bath is it also draining slowly?
If so check that drain systems air vent, (on the roof).
Find the pipe coming out of the roof nearest the bathroom with the problem and when a second person flushes the toilet you should be able to feel
air moving in and out of the pipe with your hand covering the end. If not the vent could be blocked by leaves or animals etc., this vent has to be clear in order for water to drain properly.

May 20, 2010 | Home

1 Answer

Both toilets and bath tubs are clogged.PLEASE help . its a crane but i dnt knw the model.


You have a main drain clog. The sinks are clogged too (run water and you will see it come up the tub). Is this a one floor house? Basement? You probably should call a plumber unless you are willing to take on the task of snaking it yourself. Sounds like you may have a house on a slab? (no basement)?

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Standard toilet will not flush


If this is a new development, then you have a partially clogged drain or maybe a crack in the bowl assembly. If the toilet always did this, then perhaps the drain pipe was not installed correctly.

I would remove the toilet and run a snake through to the main stack. If you find that is clear, check the bowl for cracks and check the tank water level to be sure that the tank is filling to the water line on the tank

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