Question about Zyxel (91-004-361002) Wireless Router

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Pk5001Z I'm having an issue with thisCenturyLink modem. It is new 11/2012, but doesn't have the range that my previous modem had (6WIRE).

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Try changing the location, as high as you can. Add a better Antenna. Change channels.

Posted on Dec 03, 2012

Testimonial: "Good suggestions! Thanks."

  • janevir Dec 04, 2012

    I have changed the location (didn't work) and also have changed channels (didn't work). Am frustrated that with an "upgraded" modem that I would have less off a wireless signal and have to buy antenna, but that's what I may be forced to do. :( After a second round of troubleshooting with CenturyLink, they are going to send me a new modem to try. I also wondered if I need to upgrade the firmware (wouldn't think I'd have to do that with a new modem, but maybe so). If the replacement modem doesn't work any better, what type of antenna or repeater would you suggest? Thanks so much!

  • max carson
    max carson Dec 04, 2012

    Try a firmware upgrade, if one is available. I could not agree more. I use to old Linksys wrt54g's in different locations with different SSIDs and channels. There old and they work very good for me. That said, I don't know your environment and wireless layout. Let's see if its a hardware problem. When you receive the replacement let us know the status. Your Modem has a internal antenna, right? I have seen this issue before with internal antenna modems. Take a look at this: http://www.pcworld.com/article/261495/ho...

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Posted on Jan 02, 2017

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