Question about Dell 1815dn All-In-One Laser Printer

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My scanner won't copy, all I get are black lines

Somehow the scanner became locked, I went to fax a letter, out came some horrible loud noise and error message saying scanner is locked. I unlock it and the scanner mechanism seems to travel corretly but I don't notice the green light on when it attemps to scann or copy. Is there some kine of lamp to be replaced or recalibration somehow? Dell doesn't service the printer anymore.

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  • Dell Master
  • 1,774 Answers

Something could be electrical/mechanical mistimed now in a mechanical way dirty microswitches that have not give a break on the right moment to stop the scanner and has damaged something what has to made the loud noise .

Keep in mind your safety by working on high voltages and also mechanical recovery.



http://www.refurbisheddellprinters.com/content/manuals/service/Dell%201815dn%20Service%20Manual.pdf

Posted on Aug 11, 2017

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: error on all in one laser printer dell scanner error

take it back to the company where you purchased it at!

Posted on Mar 06, 2009

SOURCE: Refilled my Dell Ink Cartridge

yes, it's safe, and if you are dissatisfied with the cartridge, take it up with the cartridge re-filler...better yet, spend about $100 on a black & white laser printer (HP), and get 2000 pages per cartridge, and reduce cost per page by 20 times or more! And If you buy compatibles for this (which are more reliable) -save even more.

*please rate me

Posted on Mar 25, 2009

  • 1 Answer

SOURCE: dell laser mfp 1815 dn "scanner locked" message

When you lift the scanner lid look to the left bottom. you should see a green slider button. If you stick your hand in the output tray and get it rigth under the green slider you will find a lever. Move that thing backwards or forwards, that is your unlocker.

Posted on Jul 20, 2009

  • 1 Answer

SOURCE: MFP 1815 D Unlock Scanner message

Inside the print tray (where the paper comes out) on the upper right there is a blue lever. Pull it toward you and that will unlock the scanner. I just did this and restarted my printer and it worked! Hope this helps!

Posted on Aug 04, 2009

john_yap
  • 51 Answers

SOURCE: Dell 944 error message 1102 after fitting new DellBlack Cartridge

hi there,

you can try these steps:

try to remove the new black cartridge. get a clean cloth. gently wipe the copper strip of the cartridge. unplug the power cable of the printer. gently wipe the contacts of the black cartridge carrier (where you put the black cartridge in). close the carrier, plug the power cable back in. install the black cartridge. then check for the error code.
if you still have same error code, try the old cartridge.
if the old cartridge still works, you need to contact dell for the replacement of the black cartridge (if you purchase the black cartridge from dell)
if the old cartridge is also giving same error. try the steps on the color cartridge as well, it might be with the color cartridge error.
or both.
worst case scenario the contacts on the printer carrier might be broken already.
but in this kind of situation. 98% it's the cartridge that's causing the issue.

have a great day :)

Posted on Oct 02, 2009

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Unless you forgot and tried to use it locked…then unlocked it after, it seems unlikely that changing the ink could directly affect anything related to the scanner. So especially if it still scans and now just makes more noise then before, we can reasonably say it isn’t a faulty locking mechanism and that the gears are probably not stripped, which would either stop it or not. So you’re looking at either something simple like the gear assembly being dry, shifted slightly, etc. or the safety by the lock that makes noise to tell you the device is locked is stuck somehow. The one can be tested by removing the little plastic safety that makes the noise when the scanner is turned on and locked; the other you might be able to test with some WD40 and see if it runs quieter.

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http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00671260&dlc=en&product=441125

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