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First : You have to check if the camera driver is installed on your device,you can do that by going to Start Menu then go to Control Panel then find the icon called System then open it then go to Device Manager then check there and look for Camera ,then right click on it then Properties then update driver
You can right click on the icon and check it's properties.
It should link to the proper place in your program files. This is the path specified for my icon. You might actually be able to copy and paste this into your icon properties and see if it works.
Otherwise, you should open Program Files in your C: drive and look for the Crystal Eye folder that has been installed since you re-installed it from acer/support. Find the executable in the crystal eye webcam folder that does start your webcam properly, and then when you've found it, right click on it and specify that you want to make a shortcut to it. Then take the shortcut that appears and move it over to your desktop to replace the disconnected icon that isn't working.
Adjust your browser security setting to allow webcams if you have flash micro media you will see the camra security but if you go to internet setting you can ajust the broswer setting from there .make sure that your firewall allow your webcam .then let me know how you did
If it's not physically damaged you can fix it yourself. Could be a driver conflict, have you installed any new programs lately?
In your Start menu search, type "Device Manager". Open DM and click the + next to "Imaging Devices". Find your webcam and double click it. What does it say on the "General" tab for "Device Status"? You can go to the Driver tab and "Update Driver". Try letting Windows find the best driver for you. If it tells you that you already have the best driver installed, but it still won't work, try uninstalling the driver and updating it again.
Your webcam drivers can also be found on your recovery discs, and Acer's website.
Unistall Windows Live Messenger Erase the installation folder and
this (XP): .\Documents and Settings\All Users\WLinstaller (or something
that begins with WL and sound like that) in Vista is in .\ProgramData\ REBOOT: REALLY IMPORTANT, I DID IT WITHOUT REBOOT AND DIDN'T WORK After reboot, reinstall. And everything's done.
Hi, Make sure you are not running the Desktop Icon program first. The camera can only be used by one program at a time. Now login to Messenger, and click Tools > Audio and Video Setup, and click Next past the audio settings, and choose USB Video Device from the list. It should work after a couple of seconds. If that doesn't work, try the other device drivers from the list, waiting a couple of seconds each time, until you can see some output in the window. Then apply and you're ready to go. It's the same deal with Skype, except it's in Tools > Options > Audio Settings.
1. Click Start, click Run,
copy and paste the following text: %SystemDrive%\Program
Files\McAfee\SiteAdvisor in the Run box and click OK. 2. Right-click the file
sasets.ini or sasets.dll and select Open With, then select Notepad. 3. Locate
the section titled [msnmsgr.exe]. 4. Change Enabled=1 to Enabled=0. 5. Click
File and select Save. 6. Close sasets.ini or sasets.dll and restart your
hi,the acer crystal eye has issues with mcafee site adviser either delete it as i did or configure it.search mcafeemessenger click on microsoft live messenger 2009 (v140) conference link to the appr opiate page hope this is helpful.