Question about Microsoft LifeCam VX-3000 Web Camera

2 Answers

My acer 5535 aspire webcam

Will not work on msn. it works but when i click the icon it sais :
We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.


but its not in use!!!!!
please help

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  • 4 more comments 
  • Anonymous Jan 15, 2009

    i have the same laptop and the same problem although it has worked on msn before

  • tayloredow Jan 17, 2009

    we click on audio and video setting and unable to run audio set up shows on screen
    can anyone help to get this web cam running

  • Anonymous Jan 18, 2009

    Thanks, but when trying to set up in Windows Live the solution doesn't help because when you click Tools/Audio and Video Setting you get this message "unable to run audio set up" (same as the person above).

  • EVOEVANS77 Jan 24, 2009

    hi mate i have tried this for windows messenger and it still doesnt work. it comes up and says - we are unable to run audio and video setup. i have tried the cam on the software called acer crystal eye web cam and it works fine does any one have any more solutions.

  • Anonymous Jan 25, 2009

    hi mate i just bought acer 5535 and acer crystal webcam works with yahoo

    but it doesnt support msn live call or it doesnt accept audio video setup command

  • Anonymous Jan 27, 2009

    i have the same prob . no video or audio on messenger. no help of acer

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Mcafee problem if you go on their website the solution is their on start up mcafee disables the web cam from being used on the internet you just have to enable it to

Posted on Jan 29, 2009

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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 16, 2009

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Vista - If you have an earlier OS, you may have to access your hardware from the Control Panel.
Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
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Click "Recording" tab.
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CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
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Mine, I just unplug it from the USB and plug it back in to reboot the software.
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Open MSN
Click 'Open Menu'
From 'Tools; navigate to, and click, 'Audio and Video setup'
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Click 'Test' - if OK, move on.
Set your mic as default
Use the slider to set volume and test.
Click 'Next'
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Set your webcam mic (if it has one as default)
Vista - If you have an earlier OS, you may have to access your hardware from the Control Panel.
Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
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Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

If it fails to work here concentrate on your webcam drivers and software before moving forward.

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
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Set your webcam mic (if it has one as default)
Vista - If you have an earlier OS, you may have to access your hardware from the Control Panel.
Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

If it fails to work here concentrate on your webcam drivers and software before moving forward.

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
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Set your mic as default
Vista
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

If it fails to work here concentrate on your webcam drivers and software before moving forward.

Set your webcam mic (if it has one as default)
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Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
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The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
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Open MSN
Click 'Open Menu'
From 'Tools; navigate to, and click, 'Audio and Video setup'
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Typical audio set up

Laptop x webcam/mic x Vista x MSN Messenger
If you have an earlier OS, you may have to access your hardware from the Control Panel.

TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
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Click "Recording" tab.
To set required mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays
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http://www.testmycam.com/

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
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The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Open MSN
Click 'Open Menu'
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1 Answer

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MIC SET -UP VISTA

TEST SPEAKERS

Right click on speaker icon in System Tray Select "Playback Devices" The speaker icon ( checked as working) and volume level graph should be visible Right click on the volume graph and click "Test" Left hand speakers followed by right hand should be heard

SET MIC DEFAULT & TEST

Click "Recording" tab. Set required mic as default - click on mic font to highlight and click "Properties" In lower dropbox display "Use this device enable" click OK Click "Levels" tab and set slider to 80% ( adjust to suit later) Return to "Recording". Test mic by speaking and make sure volume graph displays
Re-start Computer.

CONFIGURE TO MSN

Re-boot the webcam by unplugging and plugging it back in again - Its always good practice to do this before you open MSN. If you have been using your webcam in another program, it can remain hooked up to the old program and you will get an error message " Unable to find webcam or being used elsewhere"

Webcam Connected
Open MSN
Click ( > ) Open Menu >Tools > Audio & Video set-up > Set mic as default and run through audio set-up > Next > set webcam as default and adjust Webcam Settings > Finish

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It's due to the software that starts with your PC. . .
Try
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  3. type MSCONFIG
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