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Sounds like the belt should be replaced. It maybe turning the brush, but if you smell burning rubber, its slipping and not turning the brush with as much force as it should. Changed the belt. Check the air suction path. If the suction is reduced, something is blocking it. Check the bag (if it has one) and all filters. If the machine picks up any liquid, it will reduce the air flow through the filters and bag. Change the bag and filters. If this is an upright, you may find caked on dirt under or in the area of the brush.
Hose or tool is probably clogged. Is this an upright? Bagged or bagless? Have you changed the bag and filters? Cleaned out the brush and hose that goes from the brush area to the collection bag/cup? The only reason for a vacuum cleaner to lose suction but still work is a clog or dirty filter which blocks the air flow. Follow the air flow from the brushes to the bag/dirt cup. If the machine is bagged, change the bag. I use another vacuum cleaner to do this.While your at it, might as well change the belt.
Follow these steps if the Brushes Fail to Spin •If the brushes on your Hoover carpet cleaner fail to spin, there may be a problem---some sort of blockage---with the suction or with the belt that turns the brushes.
Turn the Hoover carpet cleaner over, and inspect the brush area. Debris, strings, or pet hair may be tangled in the rollers, keeping them from turning. Use a pair of scissors to cut away any obstructions in this area. Flip the Hoover carpet cleaner back over, and turn it on to see if cleaning the rollers has solved the problem.
To check the belt, turn the Hoover carpet cleaner over, and remove the bottom plate screw with a Phillips head screwdriver. Investigate the belt area to see if it is broken or has somehow slipped off. If it is broken, you can order a part from Hoover.com or from many of the other online parts stores.
When the belt arrives, simply slide it on in place of the broken belt, reattach the bottom plate and turn the Hoover carpet cleaner right-side up. Turn it on to test your solution.
It's most likely the bushings/bearings in the beater bar (roller). The beater bar cover is fairly easy to remove -- take it off and investigate. Could be that the roller only needs lubricating on the ends. Also, check the belt to see if it's intact or damaged.
If there is no suction, check the filters, if they are clean then there has to be a clog either in the hose or in the inlet down by the brush roll. See if there is suction at the hose end. If there is, then it is clogged down lower. Are you sure that the brush roll is turning when it is on the carpet? For a manual, go to www.hoover.com, put on your model number, if one is available, you can down load it.