Question about Kenmore HE2 Plus Front Load Washer

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Kenmore 40448900 front load washer door light on

The door light stays on after closing the door. It requires a reboot (unplug A/C cord) in order for the door light to stay off. The fault reoccurs when the next load is removed and the door is closed, the light stays on.

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  • Rick N Dec 03, 2012

    Someone suggested chaning the door. That doesn't seem logical unless there is some kind of sensor in the door.

  • Richard Roth
    Richard Roth Dec 03, 2012

    No, that's not correct. What is the complete model number?

  • Rick N Dec 03, 2012

    That was the complete model number. 40448900. We will double check when we get home.

  • Rick N Dec 04, 2012

    So, we did find the complete model number.796.40448900. Hope that helps!

  • Richard Roth
    Richard Roth Dec 04, 2012

    The door latch assembly has either failed or the control has failed and is not interpreting the signal from the door latch. The first thing that should be done in this instance is to open the unit and unplug each connector and re-connect one at a time. This eliminates the possibility of ordering a part if it is a simple connection issue. You can also run the service program to look for fault codes. I cannot tell you how to do this on a Kenmore since they protect their information, but you can get the information from the tech sheet. It is usually located under the main top or behind the kick panel. Sometimes it is in an envelope attached to the inside of the cabinet. Here is door lock if you need it.http://bit.ly/SDlNec Here is the control if you should need it. http://bit.ly/SDlT5x

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  • Kenmore Master
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What is the model number of the unit?

Posted on Dec 03, 2012

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SOURCE: kenmore front load he3 washer: door wont unlock

happened to me once - I just unplugged the machine - waited a minute and plugged it back - it - then used cancel button

Posted on Mar 02, 2009

  • 4090 Answers

SOURCE: Kenmore Elite HE3 front load washer door locking mechanism issue

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.

Posted on Aug 01, 2009

  • 4 Answers

SOURCE: kenmore super capacity 3.5 washer won't begin washing

Same thing is happening with mine, what did you do to fix it?

Posted on May 03, 2010

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A lot of these errors on these front loaders can be resolved by simply unplugging the washer for 30 minutes to reset the computer. You may also attempt to manipulate the door latch by using the manual release lever to see if you can get the latching mechanism to stay open. The following link explains how to do this:

http://www.fixya.com/support/r622155-kenmore_elite_whirlpool_duet_door_jammed

This is normally used when the door is latched with the door shut, but it still may apply in your case. If you attempt any of these preliminary checks and the latch still does not work properly, I would recommend replacing it. The next link explains how:

http://www.fixya.com/support/r587965-door_latch_replacement_fdl_error

Hopefully you will not require any replacement parts. But, if you do, a replacement latch can be found at searspartsdirect.com or repairclinic.com. Just type in your complete model number to perform a search for parts. I hope you find this information helpful. Let me know if you require additional assistance.

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THANK YOU,
still nothing,

red doorlock light on, wont do anything,

I have to unplug so it will shut off,

when I plug in and hit start, red light stays on again,

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