Question about Shure PGX-2 Wireless Handheld Microphone Transmitter PGX2SM58H6 Microphone

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Pgx2 manual can't sync

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Call Shure at 800-516-2525. They are experts on their products and can help you troubleshoot. This type of problem is nearly impossible to troubleshoot in a forum.

Posted on Nov 25, 2013

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1 Answer

The SMG8 is synced but will not keep signal if the mic is not right next to receiver (PGX4)


There are many reasons this could be happening. Call Shure Tech Support at 847-600-8440. They can help you troubleshoot. Have the mic nearby when you call them.

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Make certain the transmitter and receiver are on the same frequency band. There are stickers on both that say what frequency range they can tune to.

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If it won't turn on, it will need to be sent to Shure for repair. www.shure.com/service

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Make certain the new mic is in the same frequency range as the old receiver.

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PGX4 receiver/PGX2 bodypack/WL93 lavalier>> mic


Unfortunately, it is nearly impossible to troubleshoot this over email. I suggest calling Shure at 800-516-2525. They can help you trouble shoot the problem. Make certain you have the wireless system with you when you call them.

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1 Answer

I got a new mic and I cant get it to sync to my reciver it is a PGX4 and the mic is a PGX2


The mic is probably in a different frequency band than the receiver. Look at the stickers on the receiver and the mic to make certain they operate in the same frequency range.

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It is definitely a Sync issue.

1) Make certain the microphone is ON and the light on it is green.
2) Remove the battery cover from the microphone.
3) point the **** end of the microphone (where it says Sync) toward the Sync button the receiver (about 6-8 inches away).
4) Press the Sync button on the receiver. You should notice the light on the microphone flash.

If this still does not work, call Shure Applications at 847-600-8440.

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