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Good Morning Friend, this is Z. I appreciate your post!
I see that you have a Frigidaire washer and that you are having trouble with the soap dispenser. Is the soap dispenser not dispensing bleach or softener? Is there water left in the dispenser? Are you able to open and/or close the dispenser? Also, may I have your model number please? You can normally locate the serial on the upper front, as you open the door. With this information I can better address the issue at hand. Thank you!
We went through the whole "clean the soap dispenser" deal and results were the same. Exploratory surgery revealed that the Prewash hose (for lack of better term), which connects from the top of the drum housing to the right side of the dispenser drawer (facing the machine)was completely clogged with gunk. Especially strange since we don't prewash hardly anything, ever. The hose that connects the bottom of the detergent dispenser with the side of the drum housing did have a lot of buildup, but I do not believe it was the cause because this was only happening on the rinse cycle. I also found the flow meter was frozen up.
POWDERED DETERGENTS GET CLOGGED ALOT IN THOSE DISPENSERS.
I ADVISE CUSTOMERS TO FILL THERE WASHER AND ADD SOAP WHEN IT STARTS TO AGITATE WHEN USING MORE THAN A 1/2 CUP OF POWDER ... THEN ADD YOUR CLOTHES ... THE WASHER HAS A SAFTEY SWITCH WILL STOP MOST WASHERS WHEN AGITATING OR IN SPIN CYCLE,SO YOU CAN LOAD CLOTHES ...
OTHER THAN THAT ... ALL YOU CAN DO IS KEEP THAT DISPENSER FLUSHED OUT WITH HOT WATER AFTER EVERY WASH. JUST POUR HOT WAYER TROUGH IT ...
IF THE WATER BACKS UP (EVEN WITH A SLOW POURING) THE DISPENSER IS PLUGGED AND NEEDS TO BE FLUSHED OUT WITH A HOSE.
GOOD LUCK AND STAY DRY !!!