Question about Kenmore Elite 45986 Front Load Washer

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He4t dispenser problem soap

I have a he4t - the soap won't totally dispense from the dispenser. it turns hard and stays there

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Mine had the same problem. You need to remove the three screws at the back top edge of the machine. Then push the top panel back slightly, and the top panel will lift off. Under the top panel, you will find a complex system of cams and gears just above the soap dispenser door. You will find soap residue around a small arm that has a spring attached to it. Clean the soap residue. Be careful not to dislodge the spring. I used automotive wax to keep soap buildup from reoccuring, and to make the arm move freely. Let me know if you have any problems with my description, I will post some photos.

Posted on Dec 19, 2016

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Remove the soap tray and clean the orifice.


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Posted on Sep 10, 2010

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Posted on Jan 02, 2017

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