Question about Dell 1710n Laser Printer
I just installed a new ink cartridge in my printer and the ink has messed up the drum and is splattering on the pages
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Posted on Jan 02, 2017
the printers are set to do this so you will buy there own brand but there is a way to reset the printer so it will work, I"m not exactly sure how, I'm trying to find that out myself. if you ask at the place that refills your cartridges they might be able to tell you
Posted on Jan 08, 2009
Here is a link for the user manual in PDF for your printer:
922 AIO Manual
Replacement of cartridges begins on page 44 of the manual.
Thanks for using Fixya.
Posted on Apr 22, 2009
STEP 1: Disconnect and Reconnect the Printer Power Supply
1. Unplug the power cord from the wall socket.
2. Disconnect the power supply from the back of the printer.
3. Wait 15 seconds.
4. Reconnect the power supply to the back of the printer.
5. Plug the power cord back into the wall socket.
STEP 2: Run a nozzle clean on the Dell A940 inkjet printer.
To run a nozzle clean, perform the following steps:
1. Click the Start button, point to All Programs, point to Dell Printers, point to Dell AIO Printer A940, and then click Dell Printer Solution Center.
The Dell Printer Solution Center menu appears.
2. Click the Maintenance button.
The Maintenance window appears.
3. Click the Clean to fix horizontal streaks button.
4. Click the Print button.
The Nozzle Clean function prints a page.
5. Check the Nozzle Clean Printout to verify that it is free of defects and that all expected color bars exist on the page
STEP 3: Restore the printer settings to factory default
To restore the printer settings to factory default, perform the following steps:
1. Click the Start button, and then click Control Panel.
2. Click Printers and Other Hardware.
3. Click Printers and Faxes.
4. Right-click the Dell Printer icon, and then left-click Properties.
5. Click Printing Preferences.
6. Click to select Save Settings.
7. Under Restore, click Factory Settings (Defaults).
STEP 4: Clean the Contacts and Wick the Ink Cartridge
Wicking the cartridges and cleaning the contacts on the back of the cartridge should be performed if the nozzle clean was performed and the quality was not satisfactory.
Wicking the Cartridge
1. Ensure the printer is powered on.
2. Lift the scanner unit.
3. Open the cartridge latches and remove the cartridges from the carrier.
4. Take a clean, damp cloth and wipe the nozzle of the print cartridge from front to back
Note: Never wipe the cartridges from side to side, as this causes cross-contamination in color cartridges.
Cleaning the Contacts
1. Turn the cartridge so that you are looking at the contacts on the back side of the cartridge
2. Using a clean dry cloth, wipe the contacts so that no dust or other contaminants are visible.
Note: Do not use the same cloth that was used to clean the cartridge nozzles. This may cause more contamination on the cartridge.
3. Clean the contact inside the printer with the dry cloth used to clean the cartridge contacts.
4. Replace the cartridges in the carrier and close the scanner unit.
5. Print the document again.
6. If the print quality does not improve, repeat the steps for cleaning the nozzles and contacts up to two more times as needed.
Then run again STEP 2. If the printer still prints in blank pages, contact Dell Technical Support. They may need to replace the Ink Cartridges.
Posted on Jul 02, 2009
The transfer roller may have toner on it that is making that mess. Remove the toner and drum, look inside the printer, there is a grey roller towards the back of the printer. Is there toner on the right hand side that corresponds to the print out? If there is, cleaning it may only make it worse. Replacing it would be the best solution. You would want to make sure that the drum is clean after replacing the roller, if it is not ,then it will transfer to this roller once again.
Posted on Jul 03, 2009
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