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Can't open my hotmail account - hotmail.com

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Point your web browser at http://www.hotmail.com

If another account comes up, sign out of it by clicking the avatar in the upper-right then clicking "Sign out."

If you then still can't sign in to your account, click the "Can't access your account?" link on the sign-in page.

If you're getting an error message, what does it say?

Posted on Aug 07, 2014

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Posted on Oct 15, 2012

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I have switched from hotmail to outlook, but can't retrieve my hotmail mail


1. Go online and access www.hotmail.com
2. Below the Sign In button, click "Can't access your account?" link and follow the steps to reset password

Reminder: passwords are mixture of letter and numbers. If you have capital letters in your password, use shift key and not CapsLock key for uppercase letters.

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My hotmail e-mail account hasn't opened for weeks


Clear your browser history and temporary Internet folders if you are continually getting a "Page Cannot Be Displayed" message when you log in.


The exact procedure for doing this depends on your operating system and browser.

If you continue to get see this message, it could indicate a problem with the Hotmail server.


Check the status of the network on a site like Down Right Now that reports server problems on popular sites.


Submit a support request on the Windows Live page.

On the Windows Live site, select "Hotmail" under "Standard Services."


A search screen will open that will allow you to check out a variety of Hotmail related support topics.


At the bottom of that screen, choose "get more help" and then "support."

A support form will open for you to complete and submit to the Hotmail team.


You will receive an answer within 24 hours.

Note that you will need a second email account that you can access so that the Hotmail support staff can send you your answer.


also you might try this link

http://windows.microsoft.com/en-AU/windows/outlook/account-temporarily-blocked

hope this helps

Nov 10, 2012 | Computers & Internet

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How to delete/close hotmail account


HI,
by IrinitaMember since:May 31, 2009Total points:171 (Level 1)Best Answer - Chosen by AskerOpen your Hotmail. Click on the arrow between your picture and name (top right corner). In the opened menu choose 'View your account'. Sign in. Scroll the page to 'Other Options' and choose 'Close your account'. If you don't sign in anymore after 270 days it will be closed. This time is given to you in case you change your mind

Thanks for using fixya
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Cant open email account


try adding your mobile number from options from opening your mail address from system/laptop...

Jan 16, 2012 | hotmail.com

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My hotmail email is block how to unblock


Microsoft will sometimes block your Windows Live Hotmail account if the company suspects you have a compromised or hacked account or if you have incorrectly entered your password multiple times when logging in. If Microsoft has blocked your Hotmail account, you can unblock your account by resetting your password.

1.Open a Web browser, and navigate to account.live.com/password/reset.
2.Enter your Windows Live ID and the security verification code and click the "Next" button.
3.Select the "Security Question" option.
4.Answer the security question you created when you signed up for your Hotmail account.
5.Enter and confirm the new password you want to use to access your Hotmail account and click the "Continue" button.
6.Go to the Hotmail homepage.
7.Enter your Windows Live Hotmail address and password and click the "Sign In" button to open your Hotmail account. You have now unblocked your Hotmail account.

I hope the step helps you. Thanks.

Aug 25, 2011 | Computers & Internet

2 Answers

I cannot send emails from my hotmail account.


Here are the most common reasons for this problem, which is a common complaint.

Email file attachments problem At the time of writing, Hotmail lets you send email attachments of upto 10MB (free accounts). Are you trying to attach a file that's too large? Also, Hotmail may not send emails with files attachments that it thinks can harm its servers or the recipient's computer. Try sending the message without the attachment and see if it goes through.
You may also be interested in knowing how to attach a large file to an email message.
Browser support If the email composition window doesn't open, the browser you are working on is probably not supported by Hotmail. In this case, use another web browser - there are tens of these programs available for free - check the browser list. The technology behind Hotmail may not work with newly released browsers (has happened before) and really old ones.
A case in point is issue faced by Firefox users who find that Hotmail is not attaching the original message to forwards and replies.
Surpassed the limit set by Hotmail Hotmail would also not send emails if you have surpassed the limit of outgoing messages set by the service. This problem is typically encountered by prolific Hotmail users. Why is an email sending limit set on Hotmail accounts? So that people (the bad ones) do not abuse the system. All online email services are known to be plagued with spammers - people who send tens of hundreds (millions?) of unsolicited messages. Hotmail has an automatic check and if your account triggers it, you would not be able to send emails.
Problem in sending email from a new Hotmail email account Taking the above point forward, to protect itself from spammers, Hotmail sets a lower limit of sending email messages from new accounts. This limit is gradually increased (probably automatically) as time passes. So if you have sent a whole bunch of emails the day you created the account, Hotmail will most likely not understand that you've done is out of excitement; it's going to think you are a spammer and abusing the service.
New users may also need to go through the Windows Live Hotmail email verification process. This is simply to ensure that the address is being operated by a human and not by a spambot and will stop Hotmail from asking you to verify the account each time.
Hotmail account blocked from send email? A Hotmail account can be blocked from sending email if the system believes that the subscriber has behaved like a spammer! So if you get a 'This account is currently blocked from sending messages', please read that article to know more and to get the issue sorted out with Hotmail staff.
Account closed An account closed message is displayed for the same reason - sending more emails in a day than the limit. You can always contact Hotmail support via abuse@hotmail.com email address - which is kind of ironic because if you can't send emails, how can you send one to the support department? And this brings up the important requirement of having multiple email accounts.
Also, though there is a Hotmail phone number (customer service), I suggest you post a complaint at the Windows Live Solutions Center (WLSC) web site.
By the way, since no real human being is actually monitoring your account - it's all automatic - you may have accidently triggered off the limit check. These false alerts should be taken with a pinch of salt (as long as you know you aren't guilty of misusing the service). You can either send an message to the Hotmail staff at the above mentioned email address or visit WLSC.
If everything fails and you still can't send emails from Hotmail - well, your guess is as good as mine. Try sending the email from another account. You can always get a Gmail account for free which works quite like a Hotmail account.

Jun 16, 2011 | Computers & Internet

1 Answer

I got the password you sent, now it's telling me I'm using the wrong email address. I only have one and it's the one I've had a long time - can't understand this.


if you have forgotten your name of a certain account they must have a utility for forgotten passwords and account names which can send you an email containing both user name and password
if they do not have this facility you might have to open another account
remembering to make a log of your user name and password

Hotmail they have a forgotten password link but you must have another email adress to send your forgotten password to
just open up another email acc at hotmail/live.com eg: lumpy9@live.com
in the right hand corner on the hotmail homepage you should see help center down in the bottom right hand corner tab click on that another page will open you should see another help center click on that again another page will open with account , calender , contacts, essentials ..........click on the account tab another page will open with if you have forgotten your password or are having trouble signing in yet another page will open get help with your password problem or signing in click on it you should see something like I forgot my password I know my password but am having trouble signing in I think someone else is using my hotmail account if you click forgot my password a reset your password option will open up with a reset your password with tab which requires your live id
Example: someone@example.com and a few characters/letters you have to type in click next you will have options to tick click in the first send me an email hope this helps

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