Question about Visioneer OneTouch 8100 Flatbed Scanner

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Visioneer onetouch 8100 driver incompatibility

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  • 34 Answers


Hello.


I am a Support Engineer with Xerox Scanners.


The problem that you are asking is unclear, but I will try to answer as best as I can.

The 8100 scanner only support drivers for windows 98, ME, 2000, and XP SP 1.

We also have an extensive support site and knowledgebase at http://www.xeroxscanners.com/en/en/support/


If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.


Regards,

Xerox Scanners Support

Posted on Dec 03, 2012

  • Scanner Helper
    Scanner Helper Dec 03, 2012



    Hello.



    I am a Support Engineer with Xerox Scanners.



    The problem that you are asking is unclear, but I will try to answer as best as I can.

    The 8100 scanner only support drivers for windows 98, ME, 2000, and XP SP 1.

    We also have an extensive support site and knowledgebase at http://www.xeroxscanners.com/en/en/suppo...



    If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.



    Regards,

    Xerox Scanners Support


    Hello.


    I am a Support Engineer with Xerox Scanners.


    The problem that you are asking is unclear, but I will try to answer as best as I can.

    The 8100 scanner only support drivers for windows 98, ME, 2000, and XP SP 1.

    We also have an extensive support site and knowledgebase at http://www.xeroxscanners.com/en/en/support/


    If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.


    Regards,

    Xerox Scanners Support

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SOURCE: Software to makE ONETOUCH VISIONEER 5800 scanner work with WINDOWS VISTA

You can go to Visioneer.com and order the disk. It is free but the shipping is $9.99.

Posted on Sep 03, 2008

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SOURCE: Have the drivers been updated for Visioneer Onetouch 8920 scanner

Unfortunatley I wasn't able to download it from their website, but I was able to purchase a software cd for it for $9.99. You to go to find your product, select model, then click on parts and accessories. The cd is free but the shipping is going to cost you. http://www.visioneer.com/

Posted on Feb 03, 2009

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SOURCE: Does the Visioneer OneTouch 7100 work with Windows

I scanned by cannon scanner (canoscan D646u ex).Suddently the error message appeared that Release the lock switch, detach the usb cable and reconnect.close the scanner driver. What can I do ?

Posted on Jan 11, 2010

drifterK
  • 4924 Answers

SOURCE: Visioneer OneTouch 8920 won't connect

If it is a usb device and it doesn't sees it ..just change the port until it sees it ...
Another thing to do is to go to control panel and run the add new hardware wizard...You can run the driver first to be sure it is in the system and after that run the wizard ..., but in a normal way it should see the usb unknown device and try to install it auto...
if it is not a usb device ..just connect it ...go to device manager by right click on the My computer icon ...properties./hardware /device manager ....here you should see the printer in yellow color and with a ask sign meaning that its missing the driver ...If you do not see it ...just right click on computer in D manager ///and choose scan for hardware changes..it should bring it to sight ..
after that right click ..and update driver ...if the driver s not an installer just browse from the update driver wizard to the location of the folder with the driver and it will take it ...
let me know if it is anything else...BY the way ..be sure the printer it is powered and on...before trying to install it ...otherwise it will not see it ..
Have a nice day and please do not forget to rate if it was helpful...

Posted on Feb 01, 2010

  • 1 Answer

SOURCE: Visioneer OneTouch 5820 USB for windows 7

ok guys here is the fix for vist and or windows 7 to make your scanners work
1. put your cd in the drive don't let it autorun

2. goto my computer then right click the driver that has your install disk in it

3. click open

4. then fine the drivers folder and open it

4. the file you see should be your driver for your scanner the number on this file should be the modle # of your scanner

5. right click that file then click run as adm. allow any and all pop up's

6. after the install is done restart your computer

7.after the computer reboots go back to my computer and open the driver that has you install disk and open it (do not do auto open) like for this file start32.exe and right click it then click run as adm. allow any and all pop up's (you may see something saying in any one of the steps that the driver or software u are trying to load dose not have a signature always click ok, allow, or indtall this sofe ware is old so it dose not have a signature)

8. after the install is done reboot your computer goto control panle and open it look for systems and open it goto device manager open it then look for your scanner it should not be hard to fine it's the one marked with the yellow flag

9. right that file then goto properties then click on it then goto update driver ( do not click driver update software in the same menu with properties) another menu will open up click on update driver it's just below the driver details box

10. now windows will update your driver when done restart your computer and y should be good to go

Posted on Jun 20, 2010

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After downloading the visioneer 9420 driver file (found on the visioneer site, but before installing it, remove your old 8100 driver, then install the 9420 driver by running the .exe file you downloaded from visioneer. Then, use Device Manager, go to -update device drivers and in the listing you should see the 8100 listed. Double click on it, click on -update, go to -browse my computer for driver software, then go to -let me pick from a list, then you should see the 8100 scanner appear, click on it, click on next, and then it will install the 9420 driver. My 8100 is working great on a vista system. Don't get rid of that scanner! It works!

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4 Answers

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Verified to work with Vista Home Premium x64 (should work for x32 as well):


1. Make sure your 8100 is unplugged.


2. Go to Visioneer's website and download drivers for the OneTouch 9420 scanner:

http://support.visioneer.com/products/home/9420/downloads_1.asp


3. Install the drivers. Nothing will work... yet, don't worry.


4. Now plug in your 8100. You'll get a message saying that Vista wants to find drivers. Select "Ask Me Later" or just cancel.


5. Next, open up Control Panel and then Device Manager. Find your 8100 in there (probably listed as "Unknown Device") and then right click on it and say "Update Driver Software". Now click "Browse My Computer For Driver Software" then "Let Me Pick From A List Of Device Drivers On My Computer".

6. Scroll down to "IMAGING DEVICES" then find Visioneer, then you should see the "Visioneer 9420" driver. Select it. You'll get a warning from Vista, but continue anyways. That's it... everything should work.

Feb 12, 2008 | Visioneer OneTouch 8100 Flatbed Scanner

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Scanner doesn't work with Windows Vista


Unfortunately this scanner is at end of life and I do not think you will find any drivers for Vista.

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Visioneer One Touch 8100 Scanner


You need up-to-date driver software to detect it. Check your driver software availability.

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SCANNER


"download"?? You don't download, you install. Have you considered that the scanner might not be compatible with Vista? Here's the Visioneer site: http://support.visioneer.com/products/home/EOL/8100/downloads.asp

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