Question about Canon Pixma MP500 All-In-One InkJet Printer

1 Answer

Cannon PIXMA MP500 Ink Trail

I am getting a solid 1 cm thick ink trail down the center of the back side of the paper. I have tried running all of the different cleaning and servicing routines found in the menu of the printe but to no avail. What's the fix? Thank you,

Posted by on

  • 4 more comments 
  • Anonymous Nov 22, 2007

    Black line down centre of back of every page

  • Anonymous Jan 26, 2008

    I have the same problem. Cleaning was futile, ink just keeps running out of the main cartridge

  • heervanstand Feb 04, 2008

    I noticed the same striping at the back of printed pages, mostly only the first one in a set. It is clearly a spill of ink on some roller head, because it faints at the end of the trail or on the next page.

    Since I am not a happy bricoleur I am about calling on a Canon dealer for help, will let you know the outcome.

  • Anonymous Feb 09, 2008

    I have the same problem. Continue black stripe down the center and back of my printing. Have replaced the #5 cartridge and tried all the cleaning techniques but nothing is correcting it.

  • Anonymous Jul 25, 2008

    I have the same problem, will replacing the print head fix it? Anyone know?

  • joodees Jul 25, 2008

    I have the same problem, will replacing the print head fix it? Anyone know?



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 2,985 Answers

This is an indicator the the waste ink collecter is full to over flowing. You can clean it our your self but a very messy job and some folk simply get the next printer However if you are willing to have a go You will either have to speak to Canon technical Support team or take a look in at

Posted on Jun 08, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Cannon MP500, new ink now printing black line on back page

Got to Printers and Faxes in Start, Right click on the icon for the printer, click properties, click maintenance and try cleaning the backing plate from there.

Jan 19, 2010 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Re: Canon Pima MP500 Printer.Despite running cleaning settings for print head and rollers ectc,I am still getting a 1cm wide line of black ink through the length of the reverse side of printed pages....

On back side of printed paper?

It means that you have an ink in paper path, i would ques on registration roller (long black roller which you can see when you open the printer cover).

Try to print 20-30 white sheets or similar to get rid of stripes

Jan 18, 2010 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

A thick (7 mm) solid black line appears on the back of every shee

if it's on the back of the paper you're getting ink leakage from somewhere...

Oct 24, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Cannon Pixma MP500- I get a solid black line on the reverse side of a printed page. Went through all the cleaning procedures and new cartridge, no change.

For some reason, the printer is designed to dump ink into the bottom of the tray before feeding on the paper. The paper is then dragged over the ink, leaving the black line. This is a software issue, not a hardware one. I'd advise that you update all of your print drivers, as well as your firmware.

A temporary fix is to clean the rollers and base plate of the printer for ink spills.

Check for any bits of paper or debris that may be caught in the printer. Be careful to feed in the paper perfectly straight, as this printer does not have good rollers, and it will cause paper to break off and cause problems. If any debris has caught or absorbed ink, it will cause the back of the paper to smudge, and you have black lines.

Jun 23, 2009 | Canon Office Equipment & Supplies

1 Answer

Black ink cartridge is leaking and black line is running down back of page


Jun 02, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Black ink cartridge is leaking and black line is running down back of page

if you do your own refill the ink u are using is of the wrong density, get the right ink

May 22, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Ink trail

the trail is informing you, it is time for a new toner cartirdge and cleaning.

Feb 11, 2009 | Samsung ML 1450 Laser Printer

1 Answer


when you have this problem of your printer disconnect it remove ink catridge colector and clean .

Feb 29, 2008 | Canon Pixma MP500 All-In-One InkJet...

Not finding what you are looking for?
Canon Pixma MP500 All-In-One InkJet Printer Logo

173 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2061 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides