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Hi rafaelvh, If you see the manual. (go here if you dont have it) http://ec1.images-amazon.com/media/i3d/01/A/man-migrate/MANUAL000060450.pdf You can see on page 14 that it talks about the close caption. "Not all programs offer the Closed Caption option. Please refer to the [CC] symbol to ensure the caption option is available."
It can also be caused if the broadcast source is poor, or the signal is weak.
I had the same problem. Okay, First get the TV remote. not a cable box remote. Next, switch the input to an Analog input. (TV or input one if you have the RC red, white and yellow hook up. or, just hook up the coax cable straight to the TV.. Now, use the TV remote to operate the closed caption. It will work like it should.\ Briefly, closed caption works on the TV with a straight hook up to the TV. It will not work with a cable box.
I had the same issue... here's what I did. If power off your cable box, then press the menu button, there's a selection to enable or disable Closed Captioning. This works for both HD series Motorola boxes Comcast offers, at least in the Minneapolis/St. Paul area. Hope this helps!
Closed caption wont turn off was solved by Bresnan tech. He told me the only way was to push the power button on my remote & then push the menu button right away & it would bring up a white screen & cc would be on it. I could't get it to work so I pushed the power button on my remote & the menu button on my motorola cable box & up came the screen & closed caption was on it. I disabled it & it took off the closed caption. Hope this helps
I had the same problem. My DVD player was connected to my HD TV via a HDMI cable as was recommended by the DVD owner's manual. I removed the HDMI cable and attached the three video component cables. Bingo, closed caption crossed immediately.
closed caption depends on your tv stations. If a tv station does not support providng closed captions, then it will not really show closed captions. Closed captions depends really on the feature of a tv station