Question about Cuisinart DCC-1200 Coffee Maker

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The red brew light comes on but will not brew about 3 years old

Never had a problem before

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Amazing! My dcc-1200 developed the identical problem on the identical day. Sounds like planned obsolescence. I will watch this space for solutions. Sorry I can't help; I'm frantically looking for my receipt.

Posted on Dec 04, 2012

  • cjperretta Dec 05, 2012

    Called Cuisinart customer service. I am still under warranty, but was advised to: 1. unplug at least one hour, 2. remove deionizing filter from brewer, 3.While still unplugged, add 6 cups water and 6 cups distilled vinegar, allow to sit unplugged for at least one hour, 4. Plug in and brew as usual. The mineral build-up can apparently prevent the mechanism from working. I will report on success or failure.

  • cjperretta Jan 29, 2013

    The vinegar solution did not work. I called back and was asked to read off the serial number embossed into the bottom of my brewer. This apparently gives them the approximate date of manufacture. I was informed that my unit was still covered by the warranty, and that they would ship me a new unit. I believe I had to pay shipping. The new unit arrived as promised.



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